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Careers at Restore

Careers at Restore

Careers at Restore

Want to join our team

At Restore, we value our people and offer great training and career opportunities as well as a friendly and relaxed work environment.


Business Support Assistant

Department: Restore Harrow Green

Location: London General


Closing Date: 01-20-20

Any queries:

Job Type: permanent


Main Purpose of Job:

To play an integral role in the delivery of high level support to internal Harrow Green stakeholders. The postholder will be responsible on a project by project or day to day basis ensuring that all areas of business improvement and management are completed looking at all aspects of the business as required by the General Manager. The postholder will also be responsible for providing support in the different departments as required.

Four key areas

  1. Compiling & producing reports and interpreting analysis.
  2. Liaising with suppliers, internal & external clients.
  3. Dealing with ad-hoc administrative tasks.

Managing projects as directed.

Main Tasks and Responsibilities of Job:

See Job Tasks & Responsibilities Spreadsheet for roles by position

Skills and Experience

  • The successful candidate will have a strong working knowledge of internal processes and to ensure clear and accurate reporting of division activities to the group accounts and management team.
  • Ability to effectively communicate with stakeholders.
  • They will have worked in an office /administration role and
  • An ability to use business software in order to create and analyse its reporting function. 
  • Strong Excel spreadsheet skills – a good understanding of Excel functionality
  • The ability to understand the properties of business change
  • A Proactive (not reactive) personality
  • Strong analytical skills – the ability to problem solve
  • A strong team player but who can work on his or her own initiative
  • The mind-set to learn reporting skills e.g. basic SQL, or understand other report writing tools in order to develop long term reporting requirements for the division to manage the information inflows within the division and outflows to the group

Company Management

  • Continually review internal and external administration procedures for improved efficiency.
  • Investigate ways to ensure special treatment is given throughout the organisation to major accounts.
  • Promote good communications at all levels within the division and be a catalyst for proactive improvement within the team as a whole.
  • Work closely on a day to day basis with managers and other team members to ensure efficient communications between departments.

Participate in the weekly review meeting with move team and management, be responsible for follow up actions as agreed.


  • Ensure that all members of the team dress and act to an appropriate standard to give visitors and clients the correct impression of a quality organisation.

Ensure that Company property is maintained at the highest level and faults and defects are promptly reported.

Health and Safety:

  • Ensure you always give clients and visitors the correct impression of a quality organisation.  To further this aim, it is essential that company property under your control is maintained at the highest level. You need to be aware of your obligations under the health and safety at work act of 1974 and report any faults or defects promptly to your health and safety representative.
  • The company encourages a clean desk and tidy office policy in conjunction with the above statement.

Compliance Responsibilities

  • Adhere to all Company Policies and Procedures contained in the Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery Management Systems
  • Report any Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery incidents to your supervisor/line manager
  • The above is not an exhaustive list of your duties and you will be expected to perform different tasks as become necessary towards achieving the overall business objectives of the organisation




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