With guidelines set out in the NHS Five Year Forward View, the all-encompassing objective of harnessing the information revolution is to make the NHS paperless by 2020. But first of all we need to be clear as to why a paperless NHS matters. The end result should optimise service provision and add tangible value to efficiency, security and effectiveness, not just an exercise for the sake of technological innovation.

But how can we even be certain that Trust wide digitisation is achievable?

Healthcare has progressed leaps and bounds from the digital dark ages with many successes across primary care, social care and other areas where technology has revolutionised supporting systems to achieve optimal efficiencies. At present though, we do not have consistency and reach. The real challenge as identified by Intellect, the voice of the UK's technology industry, is knowing where to focus effort in order to achieve rapid, affordable and sustainable progress whilst avoiding unnecessary re-work and re-investment later on.

How Restore Scan can meet the challenge

In the paperless NHS challenge, information and technology services present real opportunities. Restore Scan are fully equipped with solutions that can deliver all the foundations necessary for a paperless NHS. We specialise in digitising paper medical records, transforming bulky patient files into sophisticated electronic documents with key patient demographic and relevant structure/metadata attached.

The Process

  • Packing & Collection: We offer a UK wide collection service with online tracking. Our vehicles are fitted with GPRS asset tracking to trace the transportation of your critical information at every step of the journey.
  • Secure Storage: If you opt for bulk transfers, your records will be placed in our secure storage facilities with quick easy access to your files via our online retrieval service.
  • Document Preparation & Scanning: We utilise leading medical record scanners which allow files to be prepared, scanned and indexed in one single operation. This also encompasses badly damaged, torn documents and delicate paper which significantly reduces the document preparation that would be typically required to ensure the integrity of the record is maintained.
  • Quality Control: Images are checked continuously during the scanning process on an inbuilt monitor to ensure complete accuracy.
  • Indexing/Classification: Patient demographic information is logged against the record to enable the electronic document to be split into individual sections as per the physical structure of the record.
  • Delivery: Your complete images and metadata can be delivered by your chosen media, hosted or uploaded to your own system via a secure file transfer protocol (SFTP). Urgent requests can be scanned and delivered outside of the standard SLA process.
  • Secure Destruction: Following the scanning process your physical files are returned to storage for a pre-agreed time, before being securely shredded at one of our accredited centres, ensuring complete chain of custody.

The Benefits

  • Delivery of an electronic record to meet digital targets.
  • A flexible consultative approach, with a tailor made service offering including some, or all service options.
  • A compliant records management process with increased security.
  • Reduced administration costs for the physical management of records.
  • Improvement in patient care with more timely access to information by more than one speciality/clinician if required.

Looking Forward

A paperless NHS can be accomplished within the timescales set by the Health Secretary if we all commit to the vision and strive for consistent deployment.

Can the NHS afford this crucial investment? The overriding question is can it afford not to?

For more information relating to Restore Scan's medical records scanning solutions, please visit



NHS England; Harnessing the Information Revolution

Digitising the NHS by 2018; Intellect Response

Posted in: Industry News


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