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What Has Document Storage Got To Do With The World Cup?

If you're wondering what document storage has to do with the World Cup the just ask FIFA. With the 2014 Brazil World Cup all set to kick off, FIFA have an unwanted and damaging scandal on their hands. While football fans the world over are champing at the bit for the festivities to get under way (with non-football fans simply hoping to go into a state of media hibernation), there is a distinct lack of surprise as to the allegations of bribery and corruption in relation to Qatar’s 2022 World Cup bid.

When Qatar’s name was drawn to host the World Cup in 2022, there was high suspicion as to why a country that is too hot, too small and with no football culture was chosen to host the sought after tournament. Since then there has been a barrage of media articles about the all powerful organisation that is FIFA and its perceived corrupt culture and monopoly of power. However little evidence of wrong doing was brought forward, so where did FIFA’s information policy reveal the cracks in their seemingly impenetrable armour.

Online information management policies, document storage methods and inadequate secure destruction procedures have left FIFA seemingly open to evidence of corruption and bribery. Email cache’s leaking millions of sensitive documents to the Sunday Times have bought FIFA into serious disrepute, with its key sponsors now publicly raising concerns. There are lessons for companies that handle sensitive information, albeit not of a corrupt nature, but information that is necessary to keep in the right hands nevertheless.

Legal firms, public sector institutions and financial firms, for example, are all used to securely storing and destroying sensitive paper documents, but modern technology creates new opportunities and challenges that goes beyond the old standard processes. The information and communication explosion has left many businesses without suitable procedures to handle secure information, such as Metadata or email caches, for example. Employees may think simply deleting a sensitive email means it’s destroyed, however this is not the equivalent of putting your old paper documents through a secure shredder. Processes such as clearing caches, as in the FIFA example, are new challenges that businesses handling secure information must face, or risk damaging public and customer exposure, as well as regulatory fines.

The Qatar issue will rumble on, but thankfully football fans can now sit back and enjoy the entertainment of a World Cup in Brazil. The extent of the damage to FIFA’s reputation and the potential effects on the organisation will unfold in due course; the lesson for UK organisations should be heeded though, old processes and procedures for dealing with sensitive information may be outdated and new ones must be put in place before a potentially damaging data breach occurs.

Restore are always happy to discuss your company’s information management procedures, whether you are a Restore customer or not, simply contact us today for your own peace of mind.

 

 

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