A message from Restore Datashred's MD, Duncan Gooding
I hope everyone is well and safe.
The past few months have certainly been a challenge both personally and for the business. Almost every customer I have spoken to mirrors that statement.
Very early in the pandemic, Datashred made the decision to support our clients wherever it was possible. We paused, changed and even increased services as appropriate. For both new and existing customers we are keen to maintain this approach, as things start to return to the new normal.
I have been very pleased to see an increase in demand for our one off “spring clean” purge service. This is a very good way of decluttering offices in preparation for the new normal aligned to social distancing. We have increased our capacity in this area, so we are happy to hear from anyone who would like to take advantage of this service. Please contact us on www.restore.co.uk/datashred or phone 0800 376 4422.
In terms of returning to offices, the macro question every business is facing into is “what is your strategy / approach” ?
Across our diverse client base, Datashred continues to see that one size does not fit all and a mixture of approaches are being taken on how to best plan for the way forward. We are very happy to discuss what we are seeing in your industry and/or regionally and if we can offer further assistance.
A growing number of customers, both new and existing, have been in touch to discuss activating regular services, as they start to phase back to work and this is very pleasing to see from all fronts. My team are very focused on making sure we maintain service levels and are well into the process of planning the ramping up our capacity to meet growing demand Our dedicated sales teams are speaking to new customers to capture their additional service requests, and you can contact them at www.restore.co.uk/datashred or call them directly on 0800 376 4422.
In addition over the next few weeks our operations and account management teams will be proactively contacting customers to agree the most appropriate way to re-activate the services. Datashred recognises the next few months are still going to be challenging for business and, as previously stated, we will support all of our customers wherever possible.
If you would like to discuss any of the above points further, then please call our customer service team on 0330 1624 957.