Click to view the latest updates on our services.  Service Status Update.

contact call08003764422


Restore Datashred News

/ Categories: Archive

Choosing secure shredding services: All your questions answered


If you’re looking for a business to shred your confidential documents, you’ll have plenty of questions before you find the company that’s right for you.

For a start, you’ll need to decide whether on-site or off-site shredding is the best option for you. Luckily, our on-site or off-site shredding guide can help you make that decision.

You’re likely to have a lot more questions though. So we thought we’d answer a few.

We’ll start with an easy one.

Who are you?

We’re Restore Datashred, a leading provider of confidential paper shredding services. Hopefully we can show you why we’re well placed to answer these questions.

Our secure document shredding service, whether on site or off site, help organisations meet Data Protection Act compliance, protect confidential documents and media equipment, and increase business efficiency. We’re also the only ICS (Institute of Customer Service) accredited shredding services company in the UK.

Why should I use the services of a shredding company?

You might already shred in-house but moving to a regularly scheduled shredding service will not only reduce the risk of a data breach it will also ensure that you’re compliant with the latest data protection regulations, including the forthcoming EU General Data Protection Regulations (GDPR).

If you currently shred on an ad-hoc basis, doing it more regularly will not only ensure that your confidential waste is dealt with securely and efficiently but it could also save you money.

What should I look for in a shredding company?

By sourcing a shredding company that invests in the training of their staff, you’ll benefit from improved customer service. They should also have the highest industry-standard accreditation.

Here are a few more questions that you should ask:

  • Can they collect in your area? (They needn’t be local to you, some companies can collect from anywhere in the UK)
  • Do they have state-of-the-art vehicles for on-site shredding?
  • Do they have secured depots for off-site shredding?
  • Do they have a customer portal? If so, can you access it 24 hours a day, 365 days a year?
  • Can you access invoices, collection schedules, certificates of destruction, etc.?
  • Will you have a dedicated account manager?
  • Are all staff security screened and DBS checked under security standard BS7858?

With access to knowledgeable, cost-effective advice from qualified professionals, you should be confident that your confidential waste disposal is in safe hands.

Who makes up a typical shredding team?

You would expect a confidential waste disposal company to have an expert customer service team who can deal with any queries you might have on a daily basis.

There will be a team of drivers, hopefully friendly, professional and approachable, collecting material in their vehicles.

There will also be experienced operations staff shredding, baling and recycling vast amounts of confidential waste at a shredding company’s destruction center.