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Contract management post award

Restore are privileged to support 81% of NHS Trusts with various document management solutions. This has created vast experience across the group of the NHS procurement process, and how a Trust can successfully tender for a large digitisation project.

Money is available, whether through the Digital Exemplar programme, as a Fast Follower or the NHS Digital Funding scheme. However, that budget is still limited and being confident on ROI is essential.

Therefore, commencing a procurement process that guarantees you receive the information you need to make the right decision. Plus, that elicits accurate and realistic pricing is a key priority of the tender process.

We have created a series of blogs to support NHS Trusts embarking on a procurement process, to help make navigating the process that little bit easier.

It is not unfair to demand that suppliers assign a Project Manager to large archive scanning projects. This will ensure that the project has direction and oversight, and that service and performance meet the pre-agreed scanning specification.

However, you should also think about your own project team internally, and who will ensure the project is successful from within your Trust. This may be one person, or a collective who manage different aspects. However, the supplier’s project manager needs to know who their day to day contacts are.

Make sure regular meeting and reporting is in place that covers the KPIs and subjects you need to be aware of to have confidence in the project.


The below diagram is a good way for you to manage the contract post award, and to ask the appointed supplier to ensure they are reported upon regularly.

Get in touch, and ask us any questions, and we’ll be happy to help. Patients and their records are valuable and precious, and you need to know that when you outsource patient record digitisation you are putting them in the right pair of hands, at the right price.

Speak to Daniel our NHS Consultant, and start that vital project preparation today.

Daniel is our NHS Consultant, and he can come visit you for free, to discuss your project and the questions essential to getting the information you need to make the right decision for you and your patients. 


Daniel Stonard

Business Development Manager – Digital Solutions

07872 008 058


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