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Customer Services - Meet Ben head of the Customer Services team


 

Here at Restore Digital we’ve got a dedicated team working to make your digital transformation a happy and successful one. Lord knows life is a lot better when things go smoothly and you have the support you need. We’ve got advisors available via phone, email and IM to assist. They’re local, first-hand operational experts, so that we give you the best care and experience.

If you haven’t already, it’s time to meet our head of the Customer Service team; Ben’s always on hand to help and he himself has said it’s a highlight of his job working closely with our customers, so don’t be a stranger and get in touch if you need it.

 

Ben Grigg

Customer Services Manager

Time at the company: 11years

Ben’s is a good story, which began at the first rung of the ladder following graduation, working his way to head of the Customer Services team.

He began with Preview Services (prior to acquisition by Restore) as a temp in Hanworth cutting exam scripts. He eventually come on full time with the team, moving to quality control and after showing management skill he was promoted and became Production Manager at Hanworth.

Following that Ben relocated to Manchester to set up the site, then once completed became an Advisor for the Manchester site, eventually accepting the offer of Production Manager once again. With our invigorated customer service initiative Ben was asked to head up the Customer Services division here in Manchester last October (2018).

Ben has said an area of the job he really loves most is working closely with all the different and diverse clients we help, getting involved with tours of the sites and being a main point of contact. His key concern for Customer Service is simple, it’s ‘Care’, making sure first and foremost that customers are looked after and supported in the best way.

 

Our team are on hand here at Restore Digital to handle your Digital based queries, get in touch with the team the way that suits you best:

Phone: 0333 043 5483

Email: customerservices@restoredigital.co.uk

 

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