A Restore heritage storage racking with historic books

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Heritage Storage

Keeping your priceless collections safe for you

The artefacts in your care are precious, and the work you’ve put into preserving them for future generations should be continued by any storage company that you work with. Which is why we’ve built a heritage storage service unlike any other.

In their heart of hearts, any museum curator really wants to keep all their collection with them.

Louisa Price, Curator at The Charles Dickens Museum

When you first join Restore Records Management, our team will review your collection and agree with you a bespoke approach for passing your collection into our care, including any specialist handling, packing, and transportation methods you require.

Our specially trained teams minimise the need to directly handle your artefacts. They use only museum grade packing materials such as Acid-Free tissue, Plastazote® foam and Tyvek®, placing your artefacts in custom-built cases before transporting them directly to our facilities.

And your collections won’t be safer anywhere than in our heritage storage facilities, where we’ve combined preservation technology with sites of historical significance to create storage that protects against damp, mould, and even bombs.

Restore removal specialist wrapping a historic book

Restore heritage storage facility external shot

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Heritage buildings for heritage storage

When we came to designing our heritage storage facilities, where better than historical buildings that we could preserve while preserving your collections?

So we turned to former Air Force shelters, carefully upgrading these Cold War buildings to incorporate state-of-the-art temperature and humidity controls while preserving the original structures that were originally designed to withstand a 1000lb demolition bomb. Now these buildings house over 50,000 square feet of collections, protecting them against damp, mould, pests, floods, fire, and even bombs.

BS 4971:2017- and BS EN 16893:2018-compliant storage in an accessible location, in specially adapted buildings that are heritage monuments themselves, managed by an expert, helpful team and at rates geared to cash-strapped heritage organisations – it all added up to an enticing package.

Adrian Holloway, Collections Manager at The Horniman Museum and Gardens

To give you peace of mind, we work with the National Conservation Service which monitors our facilities to ensure ongoing compliance with BS 4971:2017 and BS EN 16893:2018, so you know your collections are being kept in facilities of the highest standard.

We’ve taken every step to ensure the collections in our care are protected from unauthorised access too. Our facilities are monitored by 24-hour security, with every visitor escorted through the site and CCTV monitoring every vehicle that arrives. State-of-the-art intruder systems, coupled with high-security doors and locks, ensure that the only people with access to your collections are our expert team and you.

Take a look at our specialised heritage storage facilities

 

Accessing your collections

You can trust us with your collections. But when you want to know where something is, you’ve got the answer at your fingertips.

Each artefact in your collection is numbered and barcoded, and you can see the location of each one via the Restore Records Management Web Portal down to the shelf it sits on.

If you want an artefact delivered to you, or you want to add more to your collection, you can use the portal to arrange swift deliveries and pickups that come with full audit trails. Each vehicle in our fleet is GPS-tracked, so you can follow an item’s journey from our facilities to your site and back again.

Access and customer service are closely allied at Restore Records Management.

Adrian Holloway, Collections Manager at The Horniman Museum and Gardens

And if you have any questions or problems, your Restore Records Management account managers are always ready to help. They’ll take the time to understand what you need, how we can help you, and come back to you with prompt solutions.

Helping people like you

We help to store and preserve private collections, priceless individual pieces, and huge collections from prestigious museums such as The Charles Dickens Museum and The Horniman Museum and Gardens.

Adrian Holloway at The Horniman Museum and Gardens was finding that the sheer size of its collection was interfering with its ability to welcome researchers and creating a cramped experience for visitors.

We worked with Adrian to move a significant portion of the museum’s collection to our facilities, including items as diverse as a moose’s head, a dowry chest from Uzbekistan, and a fragile Nigerian mask measuring three metres wide.

Since working with Restore Records Management, Adrian’s created much-needed space that has had a dramatic impact on life at the museum and on its bottom line.

The key winning point for the Horniman is low cost without compromise, and the benefits we reap for both our displayed and stored collections are worth their weight in gold. Re-displaying collections and developing new galleries means that visitors can see and engage with more objects. This allows us to attract more visitors, which in turn increases our potential for greater income – vital to maintain our historic buildings and collections.

Adrian Holloway, Collections Manager at The Horniman Museum and Gardens

Find out how we can help you

Speak to an expert from our heritage storage team. They’ll listen to your specific needs and walk you through how we can accommodate your specific needs and ensure your collections are properly cared for and protected.

Use the form here or call 01293780075 to get in touch with our document storage and management team today.

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Value for money and customer service. It’s as simple as that.

Adrian Holloway, Collections Manager at The Horniman Museum and Gardens

Case Studies

Restore account manager presenting data to customer

Case Studies

Restore Records Management's innovative heritage storage scheme securely holds over 7 thousand m3 of heritage items for a wide variety of galleries, museums, and organisations around the UK.

Here are some practical examples of how companies use Restore Records Management to solve their heritage, document & tape storage requirements.

View case studies

Why store heritage documents?

As a company, you handle confidential information on a daily basis, and are entrusted by your staff, customers and suppliers to protect this information. Data protection legislation also places a legal duty on businesses to protect confidential information, with unlimited fines for those who fail to do so. This includes all methods of information storage, not just paper documents. If a breach in security does occur, the Information Commissioner’s Office (ICO) has the authority to impose huge fines in the instance of non-compliance with data protection legislation.

For many organisations, information is the most important and most valuable commodity they own. No company can afford to underestimate the cost, to both their reputation and their bottom line, of information falling into the wrong hands. In an increasingly competitive business environment, your company’s integrity, reputation and prosperity depend upon the secure handling, storage and destruction of sensitive information.

Brochure

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Brochure

Our free brochure details the heritage storage scheme available through Restore Records Management.

Download your free copy below.

Download Brochure

Why Restore Heritage Services?

Our facilities have secure entry systems and CCTV monitoring round the clock. Our facilities are temperature and humidity controlled that include fire suppression systems. Boxes are stored on specialist racking to protect your documents. Boxes are barcoded and tagged to be easily traced for retrieval and collection.

Our vehicles are GPS-tracked with vetted drivers and operatives at every stage.

Moving your archives over to Restore Records Management could not be easier with our teams managing the whole process on your behalf to save you time and money.

On-going the pick up and retrieval of your boxes can be actioned directly through our RSWEB software or via our admin teams who are on hand to facilitate the movement of your files.

 

Records Management Certifications and Memberships