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Records Management FAQs

Records Management FAQs


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Retrieving items from storage

How do I retrieve an item that is in storage?

Please send your request through to your dedicated Admin team or via our online portal. For access to the online portal please contact our business support team:

What if I need my item in an emergency?

If you find you need your item more urgently, Restore have a number of options available to get your items back to you as quickly as possible. Please e-mail the details to your dedicated Admin team and then follow this up with a phone call. If you do not know your admin team details please call our sales support team on 01293 787265.