Click to view the latest updates on our services. Service Status Update.
Back in June 2018 British Airways (BA) was the subject of a data hack that harvested the personal and credit card information of hundreds of thousands of customers and employees. The confidential data was being covertly collected over the course of two months before BA was notified of the breach – by a third party. BA quickly reported itself to the Information Commissioner’s Office (ICO) and co-operated fully with the investigation.
The ICO have recently handed BA a £20 million fine because of their ‘severe failing’ in not noticing the breach and having inadequate security systems in place. The fine, although the largest in the UK to date, is not quite as hefty as the originally intended pre-COVID-19 fine of £183 million. Since 2018 BA has made ‘considerable improvements’ to its security systems.
This record-breaking amount highlights how essential it is to have effective and efficient file tracking and document management systems that protect your and your customers’ data to GDPR and Data Protection Act 2018 (DPA 2018) standards. Legislation applies across all work settings and set-ups, no matter how large or small your business.
If you would like to speak to one of our friendly people about how we can help you with GDPR and DPA 2018 compliance, wherever you are working, you can contact us and we will call you back, or you can call us direct on 0333 060 8909.