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Government record storage and management

Document storage for local and central government

With multiple types of government records, managing them really is quite the challenge. Maintaining them correctly, managing different retention periods, and getting your internal, statutory, and regulatory reporting responsibilities right in such a highly regulated environment. Ageing infrastructures and inefficient processes when you're under pressure to do more for less, probably don't help either.  In a nutshell, that’s a lot to manage.

Restore Records Management understand the internal challenges for Government and Council administrators around data protection, records management systems and retention schedules.

From the humblest council letter to historic documents, the range of records and information a local government organisation deals with on a day-to-day basis is vast.

We work in partnership with you to make sure that every link in the information chain is strong and secure, for your reputation, for total peace of mind.

What our Records Management Service offers local & central Government departments

  • An end-to-end records management service that’s tailored to your organisation
  • Nimble, flexible attitude to creating solutions, with our Restore Group sister companies, at the right place and the right price for the public sector

How this benefits you

  • Security gives you peace of mind: 24-hour on- and off-site data back-up; round-the-clock entry system monitoring; GPS-tracked vehicles; vetted drivers and operatives; specialist storage; leading dessicant and fire suppressant technology; specialist racking
  • Online management for instant ease of access: by installing Dovetail, our own free-to-customers on-site document management software, you and members of your team will be able to seamlessly communicate with Restore Records Management’s off-site management program, industry-standard RS SQL from O’Neil's. This means you can interrogate systems to precisely locate documents, from desk-to-desk, cupboard-to-storage, find out when their retention period is up, and know who has had access to a file at any time. A perfect, no-risks audit trail. All from the comfort of your desktop.
  • Specialist conservation services, for posterity: old documents, plans and maps can be delicate which is why we recommend using our outsize scanning capabilities to reduce further wear and tear on the fragile originals and improved access – for employees and researchers, too – to the content. Our specialists can also repair and restore damaged paper and film footage.  
  • Secure, sustainable disposal maintains chain of custody: confidential destruction of paper, digital and IT assets at the end of their retention period or lifecycle is an essential part of the process. Like you, we are concerned with meeting our environmental targets and are committed to always working towards 0% landfill. We regard end of life as the beginning of life for something else: recycled paper or re-used IT assets, for example
  • Accredited, so just bolsters your peace of mind: we meet and operate to the high standards of ISO 9001, ISO 14001, ISO 27001 and BS 10008.

 

Watch our short film on Records Management Solutions

Download our Document Storage brochure

Records Management

 

Our records management service offers local & central Government departments ...

  •  Over 50 locations across the UK 
  • GPS-tracked collections and deliveries from storage facilities near you
  • Secure storage with 24/7 security entry systems and CCTV
  • Operate to the highest industry standards and accreditations
  • A stable environment with temperature and humidity control
  • Deep storage for deeds, wills, financial and medical records that must, by law, be retained for many years
  • Desktop control through online tracking software, which enables access at the touch of a button, audit trails and proof of an unbroken chain of custody

When you’re experiencing an uplift in subject access requests and don’t have the staffing or resources to meet the required timeframe, our scan on demand service can help. You can request a digital copy of any physical document you store with us, delivered within 24 hours. You can then configure access control, to ensure only those authorised can view.

 

What our customers say about Restore Records Management

Royds Withy King

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Royds Withy King

 

Restore Records Management makes us feel looked after and appreciated as a client, whereas our old supplier viewed us as just a number.

View case studies

Why store documents?

As a company, you handle confidential information on a daily basis, and are entrusted by your staff, customers and suppliers to protect this information. Data protection legislation also places a legal duty on businesses to protect confidential information, with unlimited fines for those who fail to do so. This includes all methods of information storage, not just paper documents. If a breach in security does occur, the Information Commissioner’s Office (ICO) has the authority to impose huge fines in the instance of non-compliance with data protection legislation.

For many organisations, information is the most important and most valuable commodity they own. No company can afford to underestimate the cost, to both their reputation and their bottom line, of information falling into the wrong hands. In an increasingly competitive business environment, your company’s integrity, reputation and prosperity depend upon the secure handling, storage and destruction of sensitive information.

Mayer Brown LLP

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Mayer Brown LLP

 

Restore Records Management had been managing documents for the Records Management team.

View case studies

Why Restore Records Management?

Our facilities have secure entry systems and CCTV monitoring round the clock. Our facilities are temperature and humidity controlled that include fire suppression systems. Boxes are stored on specialist racking to protect your documents. Boxes are barcoded and tagged to be easily traced for retrieval and collection.

Our vehicles are GPS-tracked with vetted drivers and operatives at every stage.

Moving your archives over to Restore Records Management could not be easier with our teams managing the whole process on your behalf to save you time and money.

On-going the pick up and retrieval of your boxes can be actioned directly through our RSWEB software or via our admin teams who are on hand to facilitate the movement of your files.

Complete our quick quote form or contact one of our approachable and knowledgeable account management team who will provide you with a full breakdown of the services we offer our public sector customers.

 

Records Management Certifications and Memberships