We can provide onsite members of staff to function as reactive support personnel for your end users. Our IT engineers have a wide range of technical skills and can assist your staff with any short or long term projects. We can easily back-fill your holiday schedules, providing you with highly capable technical staff as and when you need.
How it works
In the event that your company undertakes a significant upgrade of its IT systems, the transition period will cause various issues for your staff and a surge in support calls for your IT staff. We can provide technical staff to assist your IT help desk in such a situation, managing and resolving tickets as your staff become accustomed to the new systems.
Benefits for you
✓ A reliable, cost effective extension of your IT team
Our team of highly experienced engineers can be relied upon to supplement your existing team as and when you require them. They have the expertise to be able to integrate smoothly into your staff, picking up the work of absent employees enabling your business to continue operating at full capacity. You only pay for the help you require.
✓ Flexible workforce
You can utilise our engineers when you require them, for instance bringing in extra help during very busy periods, or back filling BAU whilst your in-house staff undertake project work. Bringing in external engineers can also give your workforce a greater range of skillsets with which to tackle a given project.
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