{"id":8586,"date":"2024-04-22T15:12:44","date_gmt":"2024-04-22T15:12:44","guid":{"rendered":"https:\/\/www.restore.co.uk\/datashred\/?page_id=8586"},"modified":"2026-07-06T15:50:47","modified_gmt":"2026-07-06T15:50:47","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.restore.co.uk\/datashred\/about-restore-datashred\/frequently-asked-questions\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-bootstrap-blocks-container container mb-2\">\n\t\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\r\n<section id=\"block--block_1ec01de9f4a4561e977d88c034134993\" class=\"content-block \">\r\n\t<div>\n<h1 class=\"PDq2pG_selectionAnchorContainer\" data-start=\"695\" data-end=\"741\"><strong data-start=\"695\" data-end=\"741\">Confidential Waste &amp; Secure Shredding FAQs<\/strong><\/h1>\n<\/div>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<div>\n<h3>We\u2019re here to help.<\/h3>\n<p>&nbsp;<\/p>\n<\/div>\n<p data-start=\"443\" data-end=\"833\">Find expert answers to common questions about confidential document shredding, hard drive destruction, GDPR compliance, recycling, certifications, and secure data disposal services from Restore Datashred.<\/p>\n<h5 data-start=\"304\" data-end=\"402\"><strong data-start=\"329\" data-end=\"402\">Click below to jump directly to the FAQ section most relevant to you.<\/strong><\/h5>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<h5><a href=\"#anchor-link-one\">Pre-shredding services\u00a0<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"#anchor-link-two\">Post shredding service<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"#anchor-link-three\">Shredding information<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"#anchor-link-four\">Secure shredding product information<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"#anchor-link-five\">Company information<\/a><\/h5>\n<div class=\"response-container ng-tns-c1205556555-19 response-container-with-gpi ng-star-inserted response-container-has-multiple-responses\" data-hveid=\"1\">\n<div class=\"presented-response-container ng-tns-c1205556555-19\">\n<div class=\"response-container-content ng-tns-c1205556555-19\"><\/div>\n<\/div>\n<h6><\/h6>\n<\/div>\n<\/li>\n<\/ul>\n<\/section>\r\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image is-style-default wp-duotone-unset-1\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"500\" src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/uploads\/sites\/5\/2025\/03\/Restore-Datashred-FAQ-450X600-1.png?_t=1781797706\" alt=\"Two staff members discussing frequently asked questions\" class=\"wp-image-16323\" style=\"aspect-ratio:3\/4;object-fit:cover\" srcset=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/uploads\/sites\/5\/2025\/03\/Restore-Datashred-FAQ-450X600-1.png 450w, https:\/\/www.restore.co.uk\/datashred\/wp-content\/uploads\/sites\/5\/2025\/03\/Restore-Datashred-FAQ-450X600-1-270x300.png 270w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n<\/div>\n\n\n\r\n\r\n\r\n<section id=\"block--block_79ddf697c580de1ed70b493318934c22\" class=\" blocknumfig-9696 driving-sec full-width-text-with-background-block full-width-text-with-background-extended  \" style=\"background-image: url(https:\/\/www.restore.co.uk\/datashred\/wp-content\/uploads\/sites\/5\/2025\/07\/van-2-e1772105767888.webp);\">\r\n\r\n\t<div class=\"container\">\r\n\r\n\t\t<div class=\"row\">\r\n\r\n\t\t\t<div class=\"col-md-12\">\r\n\r\n\t\t\t\t<div class=\"text-box\">\r\n\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"before_heading\"><p>Can&#8217;t find the answer to the question you are looking for? Ask a member of the team today.<\/p>\n<\/div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t<a class=\"btn-white mx-auto mt-4\" href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">Get in touch <\/a>\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t<\/div>\r\n\r\n<\/section>\r\n\r\n\n\n\r\n<section id=\"block--block_30e11aca9021cc84c399eb47cbd0529d\" class=\"content-block \">\r\n\t<hr \/>\n<h2 id=\"anchor-link-one\" style=\"text-align: center\">Pre-Shredding Services<\/h2>\n<hr \/>\n<p>&nbsp;<\/p>\n<\/section>\r\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\r\n<section id=\"block--block_417553bd7a391b3b4533dce776043748\"\r\n    class=\"inform-sec faq-accordion-block office-list-block \">\r\n    <div class=\"container\">    <div class=\"row\">\r\n        <div class=\"col-md-12\">\r\n            <div class=\"text-box\">\r\n                <h2 class=\"faq-title\"><\/h2>\r\n                <div class=\"accordion\" id=\"faq-list-accordion\">\r\n                                                                                                                                                            <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57cbb8\">\r\n                                        <button class=\"accordion-button \" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57cbb8\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57cbb8\">\r\n                                            <span><\/span> What can I put into a secure shredding sack or bin?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57cbb8\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57cbb8\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p class=\"isSelectedEnd\">You can place all paper-based materials into your confidential shredding sack or container, including:<\/p>\n<ul>\n<li>Loose documents and paperwork<\/li>\n<li>Books<\/li>\n<li>Magazines<\/li>\n<li>Newspapers<\/li>\n<li>Files and folders, including lever arch files<\/li>\n<li>Documents containing confidential information such as names, addresses, account details, or other identifiable data<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">There is no need to remove staples, paper clips, or small bulldog clips before shredding, as these can be processed as part of the service.<\/p>\n<p class=\"isSelectedEnd\">Please keep non-paper items separate from your paper waste. This includes items such as:<\/p>\n<ul data-spread=\"false\">\n<li>Discs (CDs, DVDs, hard drives, USB devices)<\/li>\n<li>ID cards and security badges<\/li>\n<li>Other electronic or specialist media<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">These materials require different destruction processes and should not be placed in paper shredding containers.<\/p>\n<p>If you need to securely dispose of non-paper media or have specific destruction requirements, please contact our <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">Customer Service<\/a> team for advice and assistance.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57cebf\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57cebf\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57cebf\">\r\n                                            <span><\/span> Can I put my old CDs\/DVDs in with my confidential paper?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57cebf\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57cebf\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>All media and electronic items should be kept separate from paper waste and placed in clearly labelled containers ready for secure destruction and recycling.<\/p>\n<p class=\"isSelectedEnd\">This includes:<\/p>\n<ul data-spread=\"false\">\n<li>Hard drives<\/li>\n<li>CDs and DVDs<\/li>\n<li>USB drives and memory sticks<\/li>\n<li>Backup tapes<\/li>\n<li>Mobile phones<\/li>\n<li>Laptops and computers<\/li>\n<li>Other electronic devices and storage media<\/li>\n<\/ul>\n<p>Media and electronic equipment require specialist destruction processes and should not be placed in paper shredding sacks or containers. If this is your first time arranging the destruction of hard drives, electronic devices, or other data-bearing media, please contact, our <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">Customer Hub<\/a> team, or a member of our<a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch\/\"> sales<\/a> team. They can advise on the most appropriate secure destruction and recycling service for your requirements.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d04e\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d04e\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d04e\">\r\n                                            <span><\/span> How often can your shredding service visit our site?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d04e\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d04e\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>We offer flexible confidential waste collection and secure shredding services to suit a wide range of business requirements. Collection frequencies vary by location and can be tailored to your needs.<\/p>\n<p>Available service options include:<\/p>\n<ul>\n<li>Daily collections<\/li>\n<li>Weekly collections<\/li>\n<li>Fortnightly collections<\/li>\n<li>Monthly collections<\/li>\n<li>Ad hoc or one-off collections<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">Many organisations choose a regular collection schedule to help support ongoing compliance with data protection and GDPR requirements, ensuring confidential information is securely disposed of on a consistent basis.<\/p>\n<p>If you are unsure which service frequency is best for your organisation, our <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch\/\">team<\/a> can help assess your requirements and recommend the most suitable collection schedule.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d193\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d193\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d193\">\r\n                                            <span><\/span> Do you have a minimum collection quantity?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d193\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d193\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Yes, minimum collection quantities may apply for confidential waste and secure shredding services. The minimum requirement can vary depending on several factors, including:<\/p>\n<ul>\n<li>Your location and postcode<\/li>\n<li>The type of material being collected<\/li>\n<li>Collection frequency<\/li>\n<li>Service availability in your area<\/li>\n<li>Specific business requirements<\/li>\n<\/ul>\n<p>For customers with smaller volumes of confidential waste, we offer minimum collection options that allow materials to be securely collected and destroyed for a single collection fee.<\/p>\n<p>Because minimum collection requirements can differ between locations and service types, we recommend contacting our team for a tailored quotation based on your needs.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d273\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d273\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d273\">\r\n                                            <span><\/span> Where will my collection note be sent once my data has been shredded?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d273\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d273\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Collection notes are sent electronically to the email address nominated on your account before or during the service setup process.<\/p>\n<p>You can also access your collection notes and service information through our online <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/customer-portal\/\">Customer Portal<\/a>, providing a secure and convenient way to view and manage your records.<\/p>\n<p>If the contact responsible for receiving collection notes leaves your organisation or their email address changes, please contact our Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a> as soon as possible so we can update your account details and ensure uninterrupted delivery of important service documentation.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d328\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d328\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d328\">\r\n                                            <span><\/span> What do I do if my shredding collection has not taken place?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d328\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d328\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>While we strive to complete every scheduled collection as planned, there may occasionally be circumstances beyond our control that result in a missed visit.<\/p>\n<p>If a collection is affected, we will notify you as soon as possible and work with you to arrange a new collection date and time that minimises disruption to your business.<\/p>\n<p>To provide greater flexibility, many of our locations can offer alternative collection times, including:<\/p>\n<ul>\n<li>Early morning collections<\/li>\n<li>Out-of-hours collections<\/li>\n<li>Rescheduled visits at a mutually convenient time<\/li>\n<\/ul>\n<p>Our team will always aim to restore your confidential waste collection service as quickly and efficiently as possible.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d423\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d423\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d423\">\r\n                                            <span><\/span> How can I recognise a Restore Datashred Secure Collection Operative (SCO)?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d423\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d423\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>All Restore Datashred Secure Collection Operatives (SCOs) wear a full company-branded uniform and carry an official identification badge when attending customer sites.<\/p>\n<p>This helps ensure that authorised personnel can be easily identified before confidential waste, documents, or media are collected for secure destruction.<\/p>\n<p>If you require additional information about a scheduled collection, or would like to verify the details of an upcoming visit, please contact <a href=\"https:\/\/www.restore.co.uk\/datashred\/locations\/\">us<\/a> before the collection takes place.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d4b8\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d4b8\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d4b8\">\r\n                                            <span><\/span> How can I check when my next shredding visit is from Restore Datashred?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d4b8\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d4b8\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>You can view and download your collection schedule for the next 12 months through our online Customer <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/customer-portal\/\">Portal<\/a>.<\/p>\n<p>Your collection schedule provides advance visibility of planned service dates, helping you manage your confidential waste and secure shredding requirements more effectively.<\/p>\n<p>If you are unable to access the Customer Portal or require additional assistance, our Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a> can provide details of your upcoming collections and help with any scheduling enquiries.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d583\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d583\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d583\">\r\n                                            <span><\/span> How long will the shredding collection take?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d583\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d583\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>The time required to complete a confidential waste collection depends on several factors, including:<\/p>\n<ul>\n<li>The volume of material being collected<\/li>\n<li>The number of containers or consoles being serviced<\/li>\n<li>Site access and collection location<\/li>\n<li>Whether the service is carried out on-site or off-site<\/li>\n<\/ul>\n<p>Most collections are completed quickly and efficiently, with collection times varying according to the scope of the service. For larger collections or multi-location sites, additional time may be required.<\/p>\n<p>Where possible, our team will provide an estimated collection duration in advance so you can plan accordingly and minimise disruption to your business operations.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d652\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d652\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d652\">\r\n                                            <span><\/span> What happens if the shredding collection is due to take place on a Bank Holiday?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d652\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d652\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred does not operate on bank holidays. If your scheduled confidential waste collection falls on a bank holiday, an alternative collection date will be arranged by your local depot.<\/p>\n<p>In most cases, collections are rescheduled to take place either before or after the bank holiday to ensure minimal disruption to your service.<\/p>\n<p>If your collection is affected, we will communicate any changes in advance wherever possible. If you have specific operational requirements or need to discuss an alternative collection date, please contact our Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a>.<\/p>\n<p>For the latest information on service availability during public holidays, please refer to your collection schedule or contact us directly.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d6fa\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d6fa\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d6fa\">\r\n                                            <span><\/span> Can we miss a shredding visit if we haven\u2019t produced enough confidential waste?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d6fa\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d6fa\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Customers with a contracted service are charged based on the agreed collection frequency and the number of scheduled visits included within their service agreement.<\/p>\n<p>Collection schedules are planned in advance and built into our operational routing system. As a result, scheduled contracted collections remain chargeable, even if there is little or no confidential waste available for collection at the time of the visit.<\/p>\n<p>If your requirements have changed or you would like to review your collection frequency, please contact our Customer Sevice <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a> to discuss the most suitable service arrangement for your business.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d798\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d798\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d798\">\r\n                                            <span><\/span> Can we miss a shredding visit if we haven\u2019t produced enough confidential waste?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d798\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d798\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Yes, in most cases we can accommodate additional confidential waste, documents, or media during a scheduled collection, subject to the volume of material and vehicle capacity.<\/p>\n<p>To help us plan your collection efficiently, please notify <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch\/\">us<\/a> as early as possible if you expect to have extra material for destruction.\u00a0 Please be aware that charges may apply for addtional items.<\/p>\n<p>Providing advance notice allows us to:<\/p>\n<ul data-spread=\"false\">\n<li>Confirm that the additional volume can be collected<\/li>\n<li>Allocate the appropriate resources and vehicle capacity<\/li>\n<li>Advise of any additional charges that may apply<\/li>\n<li>Ensure all collection details are recorded before the scheduled visit<\/li>\n<\/ul>\n<p>If you are unsure whether your additional material can be included, please contact our Sales <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch\/\">team<\/a> before your collection date for advice and assistance.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d8d7\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d8d7\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d8d7\">\r\n                                            <span><\/span> I require some bins for a clear-out, is this possible?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d8d7\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d8d7\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Yes, we can provide a range of additional products and services to support your confidential waste clear-out and secure shredding requirements.<\/p>\n<p>Additional items may include:<\/p>\n<ul>\n<li>Confidential waste bins and consoles<\/li>\n<li>Self-seal shredding sacks<\/li>\n<li>Additional collection containers<\/li>\n<li>Other secure disposal products, subject to availability<\/li>\n<\/ul>\n<p>If you require extra supplies or have specific service requirements, please contact our Sales <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch\/\">team<\/a>. They will be able to advise on the most suitable options and arrange delivery or collection as required.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57d9ca\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57d9ca\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57d9ca\">\r\n                                            <span><\/span> I dropped something in a container by mistake \u2013 what should I do?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57d9ca\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57d9ca\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Most customers keep a master key on site to access their secure consoles and confidential waste containers. If you are unable to locate your key, we can help.<\/p>\n<p>You can request a replacement key by completing the Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">form<\/a> on our website.<\/p>\n<p>To help us process your request quickly, please provide details of the affected container or console and your site location when contacting us.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57da63\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57da63\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57da63\">\r\n                                            <span><\/span> Can I set up a direct debit or pay my invoices online to keep admin simple?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57da63\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57da63\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Yes, Direct Debit is available for most customers when setting up a new shredding or confidential waste contract with Restore Datashred.<\/p>\n<p>Direct Debit is our standard payment method for eligible contracted services, providing a convenient and secure way to manage ongoing payments.<\/p>\n<p>For some one-off collections, smaller projects, or ad hoc destruction services, payment may be required in advance and a Direct Debit arrangement may not be necessary.<\/p>\n<p>Find out more about <a href=\"https:\/\/www.restore.co.uk\/datashred\/payment-link\/\">paying by direct debit<\/a>.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57db0c\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57db0c\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57db0c\">\r\n                                            <span><\/span> Can I pay invoices online?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57db0c\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57db0c\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p class=\"isSelectedEnd\">Restore Datashred offers Direct Debit as the standard payment method for most contracted customers, providing a simple and secure way to manage ongoing payments.<\/p>\n<p class=\"isSelectedEnd\">For some smaller projects, one-off collections, or ad hoc destruction services, payment may be required in advance and a Direct Debit arrangement may not be necessary.<\/p>\n<p>If you would like to pay an invoice online, you can do so through our secure online payment portal. Please refer to your invoice for payment details or visit our online payment page for further information <a href=\"https:\/\/www.restore.co.uk\/datashred\/payment-link\/\">payment link<\/a>.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                        \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <\/div><\/section>\r\n<style>\r\n    .accordion-item {\r\n        position: relative;\r\n    }\r\n\r\n    .accordion-button:hover {\r\n        z-index: unset;\r\n    }\r\n\r\n    button.accordion-button {\r\n        z-index: 3 !important;\r\n    }\r\n\r\n    .accordion-body-background {\r\n        z-index: 3 !important;\r\n    }\r\n\r\n    .office-list-block .drop-arrow {\r\n        z-index: 5 !important;\r\n    }\r\n\r\n    .accordion-header {\r\n        background: #f8f8f8;\r\n    }\r\n\r\n    .office-list-block .accordion-button:not(.collapsed) {\r\n        z-index: 5;\r\n        background-color: unset;\r\n    }\r\n<\/style>\r\n<script>\r\n    document.addEventListener(\"DOMContentLoaded\", function () {\r\n        const accordionItems = document.querySelectorAll(\".accordion-item\");\r\n\r\n        accordionItems.forEach(item => {\r\n            const collapseElement = item.querySelector(\".accordion-collapse\");\r\n            const backgroundImage = item.querySelector(\".accordion-body-background\");\r\n            const button = item.querySelector(\".accordion-button\");\r\n\r\n            \/\/ Toggle display of the background image based on accordion state\r\n            function toggleBackground() {\r\n                if (collapseElement.classList.contains(\"show\")) {\r\n                    backgroundImage.style.display = \"block\";\r\n                } else {\r\n                    backgroundImage.style.display = \"none\";\r\n                }\r\n            }\r\n\r\n            \/\/ Immediate hide of the background when the button is clicked\r\n            button.addEventListener(\"click\", function () {\r\n                backgroundImage.style.display = \"none\";\r\n            });\r\n\r\n            \/\/ Set the display based on final state after animation\r\n            collapseElement.addEventListener(\"shown.bs.collapse\", function () {\r\n                backgroundImage.style.display = \"block\";\r\n            });\r\n            collapseElement.addEventListener(\"hidden.bs.collapse\", function () {\r\n                backgroundImage.style.display = \"none\";\r\n            });\r\n\r\n            \/\/ Initial check when the page loads\r\n            toggleBackground();\r\n        });\r\n    });\r\n\r\n\r\n<\/script><\/div>\n<\/div>\n\n\n\r\n<section id=\"block--block_03e316525829bcc868d13d2342961b54\" class=\"content-block \">\r\n\t<hr \/>\n<h2 id=\"anchor-link-two\" style=\"text-align: center\">Post-Shredding Services<\/h2>\n<hr \/>\n<p>&nbsp;<\/p>\n<\/section>\r\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\r\n<section id=\"block--block_e0296d2319995aa068f0592334ca3049\"\r\n    class=\"inform-sec faq-accordion-block office-list-block \">\r\n        <div class=\"row\">\r\n        <div class=\"col-md-12\">\r\n            <div class=\"text-box\">\r\n                <h2 class=\"faq-title\"><\/h2>\r\n                <div class=\"accordion\" id=\"faq-list-accordion\">\r\n                                                                                                                                                            <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57f164\">\r\n                                        <button class=\"accordion-button \" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57f164\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57f164\">\r\n                                            <span><\/span> What can I put into a secure shredding sack or bin?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57f164\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57f164\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>You can place most paper-based materials into your confidential waste sack, console, or shredding container without any preparation.<\/p>\n<p>Accepted items include:<\/p>\n<ul>\n<li>Confidential documents and paperwork<\/li>\n<li>Files and folders, including lever arch files<\/li>\n<li>Books<\/li>\n<li>Magazines<\/li>\n<li>Newspapers<\/li>\n<li>Documents containing personal or sensitive information, such as names, addresses, account details, or other identifiable data<\/li>\n<\/ul>\n<p>There is no need to remove staples, paper clips, or small bulldog clips before disposal, as these can be processed as part of the secure shredding service.<\/p>\n<p>Please keep non-paper items separate from your paper waste. This includes items such as:<\/p>\n<ul>\n<li>CDs and DVDs<\/li>\n<li>Hard drives and other electronic media<\/li>\n<li>USB drives and memory devices<\/li>\n<li>ID cards and security badges<\/li>\n<\/ul>\n<p>These materials require specialist destruction processes and should not be placed in paper shredding containers.<\/p>\n<p>If you need to securely dispose of non-paper media or have additional destruction requirements, please contact our Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a> for advice and assistance.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57f372\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57f372\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57f372\">\r\n                                            <span><\/span> Can I put my old CDs\/DVDs in with my confidential paper?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57f372\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57f372\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>All media and electronic items should be stored separately from paper waste in clearly labelled containers, ready for secure destruction and recycling.<\/p>\n<p>This includes:<\/p>\n<ul>\n<li>Hard drives<\/li>\n<li>CDs and DVDs<\/li>\n<li>USB drives and memory sticks<\/li>\n<li>Backup tapes<\/li>\n<li>Mobile phones<\/li>\n<li>Laptops and computers<\/li>\n<li>Other electronic devices and data-bearing media<\/li>\n<\/ul>\n<p>Because these materials require specialist destruction and recycling processes, they should not be placed in confidential waste sacks, consoles, or paper shredding containers.<\/p>\n<p>If this is your first time arranging the destruction of hard drives, electronic equipment, or other non-paper media, our team can help. Please contact your Account Manager, Customer Service team, or sales representative for advice on the most appropriate secure destruction service for your requirements.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57f49c\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57f49c\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57f49c\">\r\n                                            <span><\/span> How often can your shredding service visit our site?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57f49c\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57f49c\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>We offer flexible confidential waste collection and secure shredding services to suit a wide range of business requirements. Collection frequencies may vary by location and can be tailored to your needs.<\/p>\n<p>Available service options include:<\/p>\n<ul>\n<li>Daily collections<\/li>\n<li>Weekly collections<\/li>\n<li>Fortnightly collections<\/li>\n<li>Monthly collections<\/li>\n<li>Ad hoc or one-off collections<\/li>\n<\/ul>\n<p>Many organisations choose a regular collection schedule to support ongoing compliance with data protection and GDPR requirements, helping to ensure confidential information is disposed of securely and consistently.<\/p>\n<p>If you are unsure which collection frequency is right for your organisation, our team can help assess your requirements and recommend the most suitable service option. Contact our sales <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch\/\">team<\/a> for further information.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57f5a7\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57f5a7\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57f5a7\">\r\n                                            <span><\/span> Where will my collection note be sent once my data has been shredded?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57f5a7\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57f5a7\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Collection notes are sent electronically to the email address registered on your account. They are also available to view and download through our online Customer Portal.<\/p>\n<p>These records provide confirmation of your confidential waste collection and can be accessed whenever you need them for administrative, compliance, or audit purposes.<\/p>\n<p>If the person responsible for receiving collection notes leaves your organisation or their contact details change, please notify our Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a> as soon as possible. This will help ensure that important service updates and collection documentation continue to be delivered to the correct recipient.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57f642\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57f642\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57f642\">\r\n                                            <span><\/span> What do I do if my shredding collection has not taken place?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57f642\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57f642\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>While we make every effort to complete collections as scheduled, there may occasionally be circumstances beyond our control that result in a missed visit.<\/p>\n<p>If a collection is affected, we will notify you as soon as possible and work with you to arrange an alternative collection date and time that minimises disruption to your business.<\/p>\n<p>To provide greater flexibility, many of our depots can offer alternative collection arrangements, including:<\/p>\n<ul>\n<li>Early morning collections<\/li>\n<li>Out-of-hours collections<\/li>\n<li>Rescheduled visits at a mutually convenient time<\/li>\n<\/ul>\n<p>Our priority is to ensure your confidential waste is collected and securely managed with as little disruption as possible.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57f70a\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57f70a\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57f70a\">\r\n                                            <span><\/span> How can I recognise a Restore Datashred Secure Collection Operative (SCO)?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57f70a\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57f70a\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>All Restore Datashred Secure Collection Operatives (SCOs) wear a full company-branded uniform and carry an official identification badge when attending customer sites.<\/p>\n<p>This helps ensure that authorised personnel can be easily identified before confidential waste, documents, or media are collected for secure destruction.<\/p>\n<p>If you require additional information about a scheduled collection or would like to verify details before an operative arrives on site, please contact your <a href=\"https:\/\/www.restore.co.uk\/datashred\/locations\/\">local<\/a> servicing depot for assistance.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57f7a5\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57f7a5\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57f7a5\">\r\n                                            <span><\/span> How can I check when my next shredding visit is from Restore Datashred?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57f7a5\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57f7a5\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>You can download your service schedule for the next 12 months from our <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/customer-portal\/\">Customer Portal<\/a>, or alternatively speak to our Customer Sevice <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a>.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57f845\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57f845\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57f845\">\r\n                                            <span><\/span> How long will the shredding collection take?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57f845\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57f845\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>The time required to complete a confidential waste collection will vary depending on several factors, including:<\/p>\n<ul>\n<li>The volume of material being collected<\/li>\n<li>The number of consoles, bins, or containers being serviced<\/li>\n<li>Site access and collection logistics<\/li>\n<li>Whether the service is carried out on-site or off-site<\/li>\n<\/ul>\n<p>Most collections are completed quickly and efficiently, although larger collections or sites with multiple collection points may require additional time.<\/p>\n<p>Where possible, we will provide an estimated collection duration in advance so you can plan accordingly and minimise disruption to your business operations.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57f911\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57f911\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57f911\">\r\n                                            <span><\/span> What happens if the shredding collection is due to take place on a Bank Holiday?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57f911\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57f911\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred does not operate on bank holidays. If your scheduled confidential waste collection falls on a bank holiday, your local depot will arrange an alternative collection date.<\/p>\n<p>In most cases, collections are rescheduled to take place either before or after the bank holiday to help ensure continuity of service and minimise disruption to your organisation.<\/p>\n<p>If your collection schedule is affected, we will communicate any changes in advance wherever possible. For specific information about an upcoming collection, please contact our Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a> or your local depot.<\/p>\n<p>Please note that service availability may vary during public holiday periods, including Easter, May bank holidays, August bank holidays, Christmas, Boxing Day, and New Year&#8217;s Day.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57f9b8\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57f9b8\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57f9b8\">\r\n                                            <span><\/span> Can we miss a shredding visit if we haven\u2019t produced enough confidential waste?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57f9b8\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57f9b8\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Customers with a contracted service are charged based on the agreed collection frequency and the number of scheduled visits included in their service agreement.<\/p>\n<p>Collection routes and service schedules are planned in advance, with visits allocated and built into our operational routing system. As a result, all scheduled contracted collections are chargeable, regardless of the volume of confidential waste available for collection at the time of the visit.<\/p>\n<p>If your disposal requirements have changed or you would like to review your collection frequency, please contact our Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a> to discuss the most suitable service arrangement for your organisation.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57fa4c\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57fa4c\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57fa4c\">\r\n                                            <span><\/span> Can we miss a shredding visit if we haven\u2019t produced enough confidential waste?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57fa4c\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57fa4c\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Yes, we will always try to accommodate additional confidential waste, documents, or media during a scheduled collection, subject to the volume of material and available collection capacity.<\/p>\n<p>To help us plan your collection efficiently, please notify us as far in advance as possible if you expect to have extra material for destruction. This allows us to:<\/p>\n<ul>\n<li>Assess the additional volume to be collected<\/li>\n<li>Allocate the appropriate resources and vehicle capacity<\/li>\n<li>Confirm whether any additional charges will apply<\/li>\n<li>Ensure collection details are updated before the scheduled visit<\/li>\n<\/ul>\n<p>Providing advance notice helps us deliver a smooth and efficient service while ensuring any additional charges are agreed and processed before collection takes place.<\/p>\n<p>If you are unsure whether your additional material can be included, please contact our Customer Service team for advice.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57fb25\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57fb25\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57fb25\">\r\n                                            <span><\/span> I require some bins for a clear-out, is this possible?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57fb25\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57fb25\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>es, we can provide additional products and services to support your confidential waste and secure shredding requirements alongside your existing collection service.<\/p>\n<p>Additional items may include:<\/p>\n<ul>\n<li>Confidential waste bins and consoles<\/li>\n<li>Self-seal shredding sacks<\/li>\n<li>Additional collection containers<\/li>\n<li>Replacement or supplementary storage solutions<\/li>\n<li>Other secure disposal products, subject to availability<\/li>\n<\/ul>\n<p>If you require extra supplies or have additional service requirements, please contact our Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a>. They will be able to recommend the most suitable options and arrange delivery as required.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57fc43\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57fc43\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57fc43\">\r\n                                            <span><\/span> I dropped something in a container by mistake \u2013 what should I do?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57fc43\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57fc43\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p class=\"isSelectedEnd\">Most customers have a master key on site to access their secure consoles, bins, or confidential waste containers when required.<\/p>\n<p class=\"isSelectedEnd\">If you do not have access to a master key or need assistance retrieving an item from a locked container, please contact our Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">team<\/a>. We will discuss the available options and advise on the most appropriate way to access the container while maintaining the security of its contents.<\/p>\n<p>To help us assist you as quickly as possible, please provide details of the container location and the nature of your request when you get in touch.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57fcf6\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57fcf6\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57fcf6\">\r\n                                            <span><\/span> Can I set up a direct debit or pay my invoices online to keep admin simple?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57fcf6\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57fcf6\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Our Sales teams can set you up on a Direct Debit at the point of signing a new shredding contract with Restore Datashred. We offer this as standard to all customers where applicable but there may be instances where smaller jobs will need to be paid for in advance where a direct debit is not required. Find out more about <a href=\"https:\/\/www.restore.co.uk\/datashred\/payment-link\/\">paying by direct debit<\/a>.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f57fd7b\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f57fd7b\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f57fd7b\">\r\n                                            <span><\/span> Can I pay my invoice online?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f57fd7b\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f57fd7b\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred offer this payment facility as standard to all customers. Due to value of certain contracts and invoices, there may be instances where smaller jobs will need to be paid for in advance where a direct debit is not required. Find out more about <a href=\"https:\/\/www.restore.co.uk\/datashred\/payment-link\/\">paying your invoice online<\/a>.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                        \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <\/section>\r\n<style>\r\n    .accordion-item {\r\n        position: relative;\r\n    }\r\n\r\n    .accordion-button:hover {\r\n        z-index: unset;\r\n    }\r\n\r\n    button.accordion-button {\r\n        z-index: 3 !important;\r\n    }\r\n\r\n    .accordion-body-background {\r\n        z-index: 3 !important;\r\n    }\r\n\r\n    .office-list-block .drop-arrow {\r\n        z-index: 5 !important;\r\n    }\r\n\r\n    .accordion-header {\r\n        background: #f8f8f8;\r\n    }\r\n\r\n    .office-list-block .accordion-button:not(.collapsed) {\r\n        z-index: 5;\r\n        background-color: unset;\r\n    }\r\n<\/style>\r\n<script>\r\n    document.addEventListener(\"DOMContentLoaded\", function () {\r\n        const accordionItems = document.querySelectorAll(\".accordion-item\");\r\n\r\n        accordionItems.forEach(item => {\r\n            const collapseElement = item.querySelector(\".accordion-collapse\");\r\n            const backgroundImage = item.querySelector(\".accordion-body-background\");\r\n            const button = item.querySelector(\".accordion-button\");\r\n\r\n            \/\/ Toggle display of the background image based on accordion state\r\n            function toggleBackground() {\r\n                if (collapseElement.classList.contains(\"show\")) {\r\n                    backgroundImage.style.display = \"block\";\r\n                } else {\r\n                    backgroundImage.style.display = \"none\";\r\n                }\r\n            }\r\n\r\n            \/\/ Immediate hide of the background when the button is clicked\r\n            button.addEventListener(\"click\", function () {\r\n                backgroundImage.style.display = \"none\";\r\n            });\r\n\r\n            \/\/ Set the display based on final state after animation\r\n            collapseElement.addEventListener(\"shown.bs.collapse\", function () {\r\n                backgroundImage.style.display = \"block\";\r\n            });\r\n            collapseElement.addEventListener(\"hidden.bs.collapse\", function () {\r\n                backgroundImage.style.display = \"none\";\r\n            });\r\n\r\n            \/\/ Initial check when the page loads\r\n            toggleBackground();\r\n        });\r\n    });\r\n\r\n\r\n<\/script><\/div>\n<\/div>\n\n\n\r\n<section id=\"block--block_e220c928b2749bb6897ef75d9cbe48b1\" class=\"content-block \">\r\n\t<hr \/>\n<h2 id=\"anchor-link-three\" style=\"text-align: center\">Shredding information<\/h2>\n<hr \/>\n<p>&nbsp;<\/p>\n<\/section>\r\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\r\n<section id=\"block--block_209ae32b38407449d5239cc235d0c52c\"\r\n    class=\"inform-sec faq-accordion-block office-list-block \">\r\n        <div class=\"row\">\r\n        <div class=\"col-md-12\">\r\n            <div class=\"text-box\">\r\n                <h2 class=\"faq-title\"><\/h2>\r\n                <div class=\"accordion\" id=\"faq-list-accordion\">\r\n                                                                                                                                                            <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f580e14\">\r\n                                        <button class=\"accordion-button \" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f580e14\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f580e14\">\r\n                                            <span><\/span> Do you only shred paper?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f580e14\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f580e14\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred provides secure destruction services for a wide range of confidential materials, products, and data-bearing media to help organisations protect sensitive information, intellectual property, and brand reputation.<\/p>\n<p>We can securely destroy a variety of items, including:<\/p>\n<ul>\n<li>Confidential paper documents<\/li>\n<li>Hard drives and other data storage devices<\/li>\n<li>Laptops and computers<\/li>\n<li>Mobile phones and tablets<\/li>\n<li>USB memory sticks<\/li>\n<li>CDs and DVDs<\/li>\n<li>ID cards and security passes<\/li>\n<li>Branded uniforms and workwear<\/li>\n<li>Off-specification products<\/li>\n<li>Counterfeit goods<\/li>\n<li>Redundant pharmaceutical packaging<\/li>\n<li>Other confidential or branded materials requiring secure destruction<\/li>\n<\/ul>\n<p>If you are unsure whether we can securely destroy a particular item, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">contact<\/a> our sales team. We will advise on the most appropriate secure destruction and recycling solution for your business.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f581010\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f581010\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f581010\">\r\n                                            <span><\/span> Do size do you shred to?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f581010\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f581010\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred securely destroys confidential materials in accordance with the requirements of BS EN 15713, the recognised standard for the secure destruction of confidential material.<\/p>\n<p>Our shredding processes are designed to meet the appropriate security requirements for confidential documents and sensitive information, helping organisations support their data protection and information security obligations.<\/p>\n<p>If you have specific security requirements or would like more information about our shredding standards, security levels, or destruction processes, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">contact<\/a> a member of the Restore Datashred team.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f5810b9\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f5810b9\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f5810b9\">\r\n                                            <span><\/span> What shredding standards do you shred to as standard?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f5810b9\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f5810b9\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred carries out secure destruction in accordance with <a href=\"https:\/\/www.restore.co.uk\/datashred\/everything-you-need-to-know-about-shredding-standards\/\">EN 15713:2023<\/a>, the latest European standard for the secure destruction of confidential material.<\/p>\n<p>EN 15713:2023 replaced the previous EN 15713:2009 standard and came into effect in April 2024. The updated standard sets out best practice for the secure collection, transportation, handling, destruction, and recycling of confidential materials.<\/p>\n<p>By operating in line with EN 15713:2023, Restore Datashred helps organisations securely dispose of confidential information while supporting data protection and information security requirements.<\/p>\n<p>If you would like to learn more about EN 15713:2023 or how our secure destruction processes meet the latest industry standards, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">contact<\/a> a member of the Restore Datashred team.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f581184\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f581184\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f581184\">\r\n                                            <span><\/span> Do you offer high-security shredding and paper disintegration services?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f581184\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f581184\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred provides high-security shredding services, including paper shredding to a range of security levels and paper disintegration for organisations with enhanced security requirements.<\/p>\n<p>We are accredited to provide shredding that meets National Protective Security Authority (<a href=\"https:\/\/www.npsa.gov.uk\/cse\/restore-datashred-mobile-destruction\">NPSA<\/a>) requirements, making our services suitable for organisations that require the highest levels of information security and confidential document destruction.<\/p>\n<p>Whether you need standard confidential document shredding or specialist high-security destruction, we can recommend the most appropriate destruction method based on your security and compliance requirements.<\/p>\n<p>For more information about our high-security shredding capabilities, paper shredding services, or NPSA-accredited destruction, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">contact<\/a> a member of the Restore Datashred team.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f581249\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f581249\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f581249\">\r\n                                            <span><\/span> Can you shred Hard Drives on-site?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f581249\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f581249\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred offers on-site <a href=\"https:\/\/www.restore.co.uk\/datashred\/services\/hard-drive-shredding\/\">hard drive destruction<\/a>, allowing hard drives to be securely destroyed at your premises where this service is available.<\/p>\n<p>On-site hard drive destruction provides immediate physical destruction of data-bearing devices, helping organisations maintain security and chain of custody throughout the destruction process.<\/p>\n<p>This service is suitable for businesses that require secure disposal of hard drives containing confidential, personal, or commercially sensitive information.<\/p>\n<p>If you require on-site hard drive destruction or would like to check availability in your area, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">contact<\/a> our team to discuss your requirements.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f58130d\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f58130d\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f58130d\">\r\n                                            <span><\/span> Can you securely destroy clothing and uniforms?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f58130d\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f58130d\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>We provide secure destruction services for clothing, uniforms, and other branded textiles to help organisations protect their brand, identity, and confidential assets.<\/p>\n<p>We offer a range of secure destruction solutions for items such as:<\/p>\n<ul>\n<li>Company uniforms and workwear<\/li>\n<li>Branded clothing<\/li>\n<li>PPE and protective clothing<\/li>\n<li>Obsolete or redundant stock<\/li>\n<li>Other textiles requiring secure disposal<\/li>\n<\/ul>\n<p>Our team will recommend the most appropriate destruction method based on the type of material and your organisation&#8217;s security requirements.<\/p>\n<p>If you would like to arrange the secure destruction of clothing or uniforms, or discuss your specific requirements, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">contact<\/a> a member of the Restore Datashred team.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f581430\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f581430\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f581430\">\r\n                                            <span><\/span> What WEEE items can Restore Datashred securely destroy or recycle?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f581430\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f581430\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred provides secure destruction and recycling services for a wide range of Waste Electrical and Electronic Equipment (WEEE), helping organisations dispose of electronic devices and data-bearing media safely and responsibly.<\/p>\n<p>Hard Disk Drives (HDDs), Solid State Drives (SSDs), Magnetic Tapes, Floppy Disks, CDs and DVDs, USB Flash Drives, Mobile Phones, Printers and Scanners, Circuit Boards.<\/p>\n<p>Depending on your requirements, we can provide secure physical destruction, environmentally responsible recycling, or a combination of both to help protect confidential information and support your sustainability objectives.<\/p>\n<p>If you are unsure whether we can process a particular electronic device or WEEE item, please <a href=\"http:\/\/www.restore.co.uk\/datashred-get-in-touch\">contact<\/a> a member of the Restore Datashred team for advice.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f5814d2\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f5814d2\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f5814d2\">\r\n                                            <span><\/span> What happens to materials after they have been securely destroyed?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f5814d2\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f5814d2\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred operates a zero-to-landfill policy, where possible. Once confidential information or data has been securely destroyed, we assess materials to determine the most appropriate reuse or recycling solution.<\/p>\n<p>Wherever possible, materials are recovered and recycled to minimise environmental impact and support the circular economy. This applies to both paper and many electronic or non-paper materials, depending on the type of item and the available recycling processes.<\/p>\n<p>Our approach helps organisations securely dispose of confidential materials while supporting their sustainability and environmental objectives.<\/p>\n<p>If you would like to learn more about our recycling processes or how specific materials are handled after destruction, please get in <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">touch<\/a> with a member of the Restore Datashred team.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f581576\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f581576\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f581576\">\r\n                                            <span><\/span> How do I contact my Account Manager?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f581576\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f581576\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>If you would like to speak to your Account Manager, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">contact<\/a> our Sales team. They will be able to connect you with the appropriate Account Manager or arrange for them to contact you.<\/p>\n<p>Whether you have questions about your existing service, would like to review your account, or need advice on additional secure shredding or confidential waste services, our team will ensure your enquiry is directed to the right person.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                        \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <\/section>\r\n<style>\r\n    .accordion-item {\r\n        position: relative;\r\n    }\r\n\r\n    .accordion-button:hover {\r\n        z-index: unset;\r\n    }\r\n\r\n    button.accordion-button {\r\n        z-index: 3 !important;\r\n    }\r\n\r\n    .accordion-body-background {\r\n        z-index: 3 !important;\r\n    }\r\n\r\n    .office-list-block .drop-arrow {\r\n        z-index: 5 !important;\r\n    }\r\n\r\n    .accordion-header {\r\n        background: #f8f8f8;\r\n    }\r\n\r\n    .office-list-block .accordion-button:not(.collapsed) {\r\n        z-index: 5;\r\n        background-color: unset;\r\n    }\r\n<\/style>\r\n<script>\r\n    document.addEventListener(\"DOMContentLoaded\", function () {\r\n        const accordionItems = document.querySelectorAll(\".accordion-item\");\r\n\r\n        accordionItems.forEach(item => {\r\n            const collapseElement = item.querySelector(\".accordion-collapse\");\r\n            const backgroundImage = item.querySelector(\".accordion-body-background\");\r\n            const button = item.querySelector(\".accordion-button\");\r\n\r\n            \/\/ Toggle display of the background image based on accordion state\r\n            function toggleBackground() {\r\n                if (collapseElement.classList.contains(\"show\")) {\r\n                    backgroundImage.style.display = \"block\";\r\n                } else {\r\n                    backgroundImage.style.display = \"none\";\r\n                }\r\n            }\r\n\r\n            \/\/ Immediate hide of the background when the button is clicked\r\n            button.addEventListener(\"click\", function () {\r\n                backgroundImage.style.display = \"none\";\r\n            });\r\n\r\n            \/\/ Set the display based on final state after animation\r\n            collapseElement.addEventListener(\"shown.bs.collapse\", function () {\r\n                backgroundImage.style.display = \"block\";\r\n            });\r\n            collapseElement.addEventListener(\"hidden.bs.collapse\", function () {\r\n                backgroundImage.style.display = \"none\";\r\n            });\r\n\r\n            \/\/ Initial check when the page loads\r\n            toggleBackground();\r\n        });\r\n    });\r\n\r\n\r\n<\/script><\/div>\n<\/div>\n\n\n\r\n<section id=\"block--block_edd8011141e13e5f49389989ed422dcc\" class=\"content-block \">\r\n\t<hr \/>\n<h2 id=\"anchor-link-four\" style=\"text-align: center\">Secure shredding product information<\/h2>\n<hr \/>\n<p>&nbsp;<\/p>\n<\/section>\r\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\r\n<section id=\"block--block_a5f9b3408c739e75d0dddff460b90b8d\"\r\n    class=\"inform-sec faq-accordion-block office-list-block \">\r\n        <div class=\"row\">\r\n        <div class=\"col-md-12\">\r\n            <div class=\"text-box\">\r\n                <h2 class=\"faq-title\"><\/h2>\r\n                <div class=\"accordion\" id=\"faq-list-accordion\">\r\n                                                                                                                                                            <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f582473\">\r\n                                        <button class=\"accordion-button \" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f582473\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f582473\">\r\n                                            <span><\/span> What sizes of confidential waste bins and consoles do you offer?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f582473\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f582473\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred offers a range of secure confidential waste bins, cabinets, and addtional products to suit organisations of all sizes and working environments.<\/p>\n<p>Our secure waste bins are available in capacities ranging from 120 litres to 660 litres, helping businesses choose the most appropriate solution for their volume of confidential waste and available space.<\/p>\n<p>We also supply secure shredding cabinets and consoles designed for offices, shared workspaces, and other commercial environments, providing a convenient and secure way to store confidential documents before collection.<\/p>\n<p>To explore the full range of confidential <a href=\"https:\/\/www.restore.co.uk\/datashred\/products\/confidential-shredding-bins\/\">waste bins<\/a>, <a href=\"https:\/\/www.restore.co.uk\/datashred\/products\/paper-shredding-consoles\/\">shredding cabinets<\/a>, please visit our Products page. If you&#8217;re unsure which option is right for your organisation, our <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">team<\/a> will be happy to recommend the most suitable solution.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f5825c6\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f5825c6\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f5825c6\">\r\n                                            <span><\/span> How much confidential waste can your bins and consoles hold?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f5825c6\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f5825c6\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred offers a range of secure confidential waste bins, cabinets designed to suit different workplaces and volumes of confidential waste.<\/p>\n<p>Our standard secure bins are available in capacities from 120 litres to 660 litres, while our secure consoles and cabinets are available in a variety of sizes to meet the needs of offices, schools, healthcare organisations, and commercial premises.<\/p>\n<p>The right container for your organisation will depend on factors such as:<\/p>\n<ul>\n<li>The volume of confidential waste you generate<\/li>\n<li>Your collection frequency<\/li>\n<li>Available office or storage space<\/li>\n<li>Your operational and security requirements<\/li>\n<\/ul>\n<p>If you&#8217;re unsure which confidential waste bin, cabinet, or console is most suitable, our <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">team<\/a> can recommend the best solution based on your requirements.<\/p>\n<p>To find out how much our range of secure cabinets and bins can hold please visit this page about our <a href=\"https:\/\/www.restore.co.uk\/datashred\/products\/confidential-shredding-bins\/\">confidential shredding bins<\/a>.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f582714\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f582714\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f582714\">\r\n                                            <span><\/span> Will I receive a key for my confidential waste bin or console?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f582714\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f582714\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Where appropriate, Restore Datashred can provide a key when your confidential waste bin or console is delivered. Before installation, we will work with you to determine whether a key is required for your service.<\/p>\n<p>If a key is issued, we ask you to nominate a member of your organisation to act as the designated key holder. This helps ensure secure access to the container while maintaining the security of your confidential waste.<\/p>\n<p>If you require an additional or replacement key, you can submit a request using our online Customer Service <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">form<\/a> by selecting &#8216;Request a Key&#8217; from the dropdown menu. Our Customer Service team will arrange the most appropriate solution for your site.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f5827b7\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f5827b7\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f5827b7\">\r\n                                            <span><\/span> What colours are your confidential waste consoles available in?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f5827b7\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f5827b7\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred&#8217;s confidential waste consoles are available in a range of standard finishes to complement different office environments, including:<\/p>\n<ul>\n<li>Beech<\/li>\n<li>White<\/li>\n<li>Grey<\/li>\n<\/ul>\n<p>For organisations with specific design or branding requirements, bespoke colours and finishes may also be available, subject to minimum order quantities.<\/p>\n<p>If you would like to discuss custom console options or find the most suitable confidential waste solution for your workplace, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">speak<\/a> our sales team.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f582893\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f582893\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f582893\">\r\n                                            <span><\/span> How much weight can I put in a confidential shredding sack?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f582893\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f582893\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>For health and safety reasons, each confidential shredding sack should contain no more than <strong>12.5 kg<\/strong> of material.<\/p>\n<p>Keeping within this weight limit helps protect both your staff and our Secure Collection Operatives by ensuring sacks can be handled and transported safely during collection.<\/p>\n<p>To get the best use from your shredding sacks:<\/p>\n<ul>\n<li>Do not exceed 12.5 kg per sack.<\/li>\n<li>Fill sacks with paper-based confidential waste unless advised otherwise.<\/li>\n<li>Ensure sacks are securely sealed before collection.<\/li>\n<\/ul>\n<p>For more information about our secure shredding sacks, including their dimensions and recommended use, please visit our Secure Shredding Sacks <a href=\"https:\/\/www.restore.co.uk\/datashred\/products\/shredding-bags\/\">page<\/a>.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f58298e\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f58298e\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f58298e\">\r\n                                            <span><\/span> What options are available for large volumes of confidential waste?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f58298e\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f58298e\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred offers a range of secure collection solutions for both small and large volumes of confidential waste.<\/p>\n<p>Depending on the size of your project, we can provide:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.restore.co.uk\/datashred\/services\/home-shredding-services\/\">Shred Boxes<\/a> \u2013 ideal for one-off document disposal and smaller quantities of confidential waste.<\/li>\n<li><a href=\"https:\/\/www.restore.co.uk\/datashred\/products\/shredding-bags\/\">Secure shredding sacks<\/a> \u2013 suitable for regular or occasional document destruction.<br \/>\nHigh-capacity wheeled containers \u2013 designed for larger office clearances and ongoing high-volume collections.<\/li>\n<li>30-cubic-metre secure enclosed containers \u2013 ideal for archive clearances, office relocations, and large-scale confidential waste disposal projects.<\/li>\n<\/ul>\n<p>Whether you&#8217;re carrying out an office move, records management project, archive clear-out, or one-off document purge, our team can recommend the most appropriate secure collection solution for your requirements.<\/p>\n<p>For advice on the best option for your organisation, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">contact<\/a> our sales team.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                        \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <\/section>\r\n<style>\r\n    .accordion-item {\r\n        position: relative;\r\n    }\r\n\r\n    .accordion-button:hover {\r\n        z-index: unset;\r\n    }\r\n\r\n    button.accordion-button {\r\n        z-index: 3 !important;\r\n    }\r\n\r\n    .accordion-body-background {\r\n        z-index: 3 !important;\r\n    }\r\n\r\n    .office-list-block .drop-arrow {\r\n        z-index: 5 !important;\r\n    }\r\n\r\n    .accordion-header {\r\n        background: #f8f8f8;\r\n    }\r\n\r\n    .office-list-block .accordion-button:not(.collapsed) {\r\n        z-index: 5;\r\n        background-color: unset;\r\n    }\r\n<\/style>\r\n<script>\r\n    document.addEventListener(\"DOMContentLoaded\", function () {\r\n        const accordionItems = document.querySelectorAll(\".accordion-item\");\r\n\r\n        accordionItems.forEach(item => {\r\n            const collapseElement = item.querySelector(\".accordion-collapse\");\r\n            const backgroundImage = item.querySelector(\".accordion-body-background\");\r\n            const button = item.querySelector(\".accordion-button\");\r\n\r\n            \/\/ Toggle display of the background image based on accordion state\r\n            function toggleBackground() {\r\n                if (collapseElement.classList.contains(\"show\")) {\r\n                    backgroundImage.style.display = \"block\";\r\n                } else {\r\n                    backgroundImage.style.display = \"none\";\r\n                }\r\n            }\r\n\r\n            \/\/ Immediate hide of the background when the button is clicked\r\n            button.addEventListener(\"click\", function () {\r\n                backgroundImage.style.display = \"none\";\r\n            });\r\n\r\n            \/\/ Set the display based on final state after animation\r\n            collapseElement.addEventListener(\"shown.bs.collapse\", function () {\r\n                backgroundImage.style.display = \"block\";\r\n            });\r\n            collapseElement.addEventListener(\"hidden.bs.collapse\", function () {\r\n                backgroundImage.style.display = \"none\";\r\n            });\r\n\r\n            \/\/ Initial check when the page loads\r\n            toggleBackground();\r\n        });\r\n    });\r\n\r\n\r\n<\/script><\/div>\n<\/div>\n\n\n\r\n<section id=\"block--block_4c570b9816a4c0abb4312b84815b163b\" class=\"content-block \">\r\n\t<h2><\/h2>\n<hr \/>\n<h2 id=\"anchor-link-five\" style=\"text-align: center\">Company information<\/h2>\n<hr \/>\n<p>&nbsp;<\/p>\n<\/section>\r\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\r\n<section id=\"block--block_d37e0857e428122a7a6250d072871300\"\r\n    class=\"inform-sec faq-accordion-block office-list-block \">\r\n        <div class=\"row\">\r\n        <div class=\"col-md-12\">\r\n            <div class=\"text-box\">\r\n                <h2 class=\"faq-title\"><\/h2>\r\n                <div class=\"accordion\" id=\"faq-list-accordion\">\r\n                                                                                                                                                            <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f583a06\">\r\n                                        <button class=\"accordion-button \" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f583a06\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f583a06\">\r\n                                            <span><\/span> What accreditations does Restore Datashred hold?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f583a06\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f583a06\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred holds a range of industry accreditations and certifications that demonstrate our commitment to the secure collection, transportation, destruction, and recycling of confidential materials.<\/p>\n<p>Our accreditations help ensure our services meet recognised standards for:<\/p>\n<ul>\n<li>Secure information destruction<\/li>\n<li>Data protection and information security<\/li>\n<li>Quality management<\/li>\n<li>Environmental management<\/li>\n<li>Health and safety<\/li>\n<li>Legal and regulatory compliance<\/li>\n<\/ul>\n<p>These certifications provide customers with confidence that their confidential documents, data-bearing media, and other sensitive materials are handled and destroyed in accordance with recognised industry best practices.<\/p>\n<p>To view our full list of accreditations, certifications, and compliance standards, please visit our <a href=\"https:\/\/www.restore.co.uk\/datashred\/about-restore-datashred\/our-accreditations\/\">our accreditations page<\/a>.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f583ba1\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f583ba1\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f583ba1\">\r\n                                            <span><\/span> Can I obtain a copy of your Waste Carrier Licence?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f583ba1\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f583ba1\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>If you require a copy of Restore Datashred&#8217;s Waste Carrier Licence, please <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">contact<\/a> our Customer Service team, who will be happy to provide it.<\/p>\n<p>You may need a copy of our Waste Carrier Licence for supplier due diligence, compliance checks, audits, or procurement requirements. Our team can provide the latest version on request.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f583c57\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f583c57\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f583c57\">\r\n                                            <span><\/span> Are Restore Datashred&#039;s services GDPR compliant?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f583c57\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f583c57\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Yes. Restore Datashred operates in accordance with UK GDPR and data protection legislation, helping organisations securely collect, transport, and destroy confidential information.<\/p>\n<p>Our confidential waste and secure destruction services are designed to support your organisation&#8217;s data protection obligations by ensuring confidential documents and data-bearing materials are handled securely throughout the destruction process.<\/p>\n<p>If you are an existing customer, further information about our data protection responsibilities and service commitments can be found in your Customer Service Agreement and Terms and Conditions.<\/p>\n<p>If you would like to learn more about how our secure destruction services can support your GDPR and data protection requirements, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">contact<\/a> our team.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f583d20\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f583d20\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f583d20\">\r\n                                            <span><\/span> Do you provide confidential waste collection across the UK?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f583d20\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f583d20\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred provides secure confidential waste collection and destruction services throughout the UK and Northern Ireland, supported by a network of secure operating centres.<\/p>\n<p>We work with organisations of all sizes, including businesses with single or multiple locations, to deliver consistent and secure document destruction and confidential waste management services.<\/p>\n<p>While we aim to provide nationwide coverage, collection frequency and service availability may vary in some locations due to operational or logistical considerations.<\/p>\n<p>If you would like to check service availability in your area or discuss your collection requirements, please <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">contact<\/a> our team. We will be happy to confirm the services available at your location and recommend the most suitable solution.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f583dc6\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f583dc6\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f583dc6\">\r\n                                            <span><\/span> Can I visit a Restore Datashred secure destruction centre?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f583dc6\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f583dc6\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Yes, visits to our secure destruction centres can be arranged by appointment only.<\/p>\n<p>To maintain the security of confidential materials, protect customer information, and ensure the safe operation of our facilities, we are unable to accommodate unplanned or walk-in visits.<\/p>\n<p>If you would like to arrange a visit, discuss your secure destruction requirements, or learn more about our services, please contact our team on 0800 376 4422. We will be happy to discuss your requirements and arrange an appointment where appropriate.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f583e3c\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f583e3c\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f583e3c\">\r\n                                            <span><\/span> How is Restore Datashred reducing the environmental impact of its vehicle fleet?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f583e3c\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f583e3c\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Sustainability is an important part of Restore Datashred&#8217;s operations, and we are continually investing in ways to reduce the environmental impact of our collection services.<\/p>\n<p>As part of our Net Zero commitment, we have introduced electric cars and vans into our fleet to help reduce carbon emissions and fuel consumption.<\/p>\n<p>Our wider fleet of more than 190 vehicles, including vans, light goods vehicles (LGVs), heavy goods vehicles (HGVs), and company cars, is continually reviewed to improve efficiency and reduce emissions. Where electric vehicles are not yet suitable for operational requirements, we use Euro 6-compliant vehicles to help minimise environmental impact while maintaining reliable nationwide service.<\/p>\n<p>We remain committed to developing a fleet that supports both exceptional customer service and our long-term sustainability goals.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f583ed9\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f583ed9\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f583ed9\">\r\n                                            <span><\/span> Are Restore Datashred\u2019s vehicles energy-efficient?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f583ed9\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f583ed9\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred is committed to improving the environmental performance of its vehicle fleet and continually invests in lower-emission transport solutions.<\/p>\n<p>As part of Restore plc, we are:<\/p>\n<ul>\n<li>Introducing electric vehicles into our fleet where operationally appropriate.<\/li>\n<li>Using Hydrotreated Vegetable Oil (HVO) to power suitable vehicles, helping to reduce greenhouse gas emissions compared with conventional diesel.<\/li>\n<li>Transitioning more vehicles to alternative fuels where appropriate.<\/li>\n<li>Operating Euro 6-compliant vehicles where electric or HVO alternatives are not yet practical, helping to improve fuel efficiency and reduce emissions.<\/li>\n<li>Certified by Planet Mark, recognising our commitment to measuring and reducing our carbon footprint and continually improving our environmental performance.<\/li>\n<\/ul>\n<p>By continually reviewing and modernising our fleet, we aim to reduce our environmental impact while continuing to deliver reliable, secure confidential waste collection and destruction services across the UK.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f583fb2\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f583fb2\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f583fb2\">\r\n                                            <span><\/span> What ISO certifications does Restore Datashred hold?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f583fb2\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f583fb2\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Restore Datashred is certified to the following internationally recognised ISO standards:<\/p>\n<p>ISO 9001 \u2013 Quality Management<br \/>\nISO 14001 \u2013 Environmental Management<br \/>\nISO 27001 \u2013 Information Security Management<br \/>\nISO 45001 \u2013 Occupational Health and Safety Management<\/p>\n<p>These certifications demonstrate our commitment to delivering high-quality secure destruction services, protecting confidential information, reducing our environmental impact, and maintaining safe working practices across our operations.<\/p>\n<p>To learn more about our ISO certifications and other accreditations, please visit our <a href=\"https:\/\/www.restore.co.uk\/datashred\/about-restore-datashred\/our-accreditations\/\">accreditations<\/a> page.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f584080\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f584080\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f584080\">\r\n                                            <span><\/span> Are Restore Datashred employees security vetted?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f584080\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f584080\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>All Restore Datashred employees are security vetted to BS 7858:2019, the recognised British Standard for the screening of individuals working in secure environments.<\/p>\n<p>Because we handle confidential information and operate in high-security environments, many of our employees also hold enhanced security clearances where required. These include additional background checks, such as Counter Terrorist Check (CTC) and Security Check (SC) clearance, enabling them to work at sites with higher security requirements.<\/p>\n<p>Our robust employee vetting process helps ensure that confidential documents, data-bearing media, and other sensitive materials are handled by trusted, appropriately screened personnel.<\/p>\n<p>To learn more about our employee screening process and security vetting standards, please visit get in <a href=\"http:\/\/www.restore.co.uk\/datashred\/get-in-touch\">touch<\/a> with our compliance team.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f584126\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f584126\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f584126\">\r\n                                            <span><\/span> Will I receive Duty of Care documentation?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f584126\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f584126\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>When you become a Restore Datashred customer, you will receive an annual Duty of Care documentation pack as standard.<\/p>\n<p>Your Duty of Care documentation helps demonstrate that your confidential waste is being managed and disposed of in accordance with relevant waste management and environmental legislation. It also provides supporting records that may be required for compliance, audits, or internal governance.<\/p>\n<p>If you have any questions about your Duty of Care documentation or require additional copies, please <a href=\"https:\/\/www.restore.co.uk\/datashred\/contact-us\/get-in-touch-customer-services\/\">contact<\/a> our Customer Service team, who will be happy to assist.<\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                                                                                <div class=\"accordion-item\">\r\n                                    <div class=\"accordion-body-background\">\r\n                                        <img decoding=\"async\" loading=\"lazy\"\r\n                                            src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/faq-back.png\"\r\n                                            alt=\"\" \/>\r\n                                    <\/div>\r\n\r\n                                    <h2 class=\"accordion-header\" id=\"heading-6a5ee7f5841ba\">\r\n                                        <button class=\"accordion-button collapsed\" type=\"button\"\r\n                                            data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a5ee7f5841ba\"\r\n                                            aria-expanded=\"false\" aria-controls=\"collapse-6a5ee7f5841ba\">\r\n                                            <span><\/span> Do you adhere to the Modern Slavery Act 2015?                                            <img decoding=\"async\" class=\"drop-arrow\"\r\n                                                src=\"https:\/\/www.restore.co.uk\/datashred\/wp-content\/themes\/understrap-child\/images\/drop-arrow.svg\"\r\n                                                alt=\"\" \/>\r\n                                        <\/button>\r\n                                    <\/h2>\r\n\r\n                                    <div id=\"collapse-6a5ee7f5841ba\" class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"heading-6a5ee7f5841ba\"\r\n                                        data-bs-parent=\"#faq-list-accordion\">\r\n\r\n                                        <div class=\"accordion-body\">\r\n                                            <p>Yes. Restore Datashred, as part of Restore plc, is committed to preventing modern slavery and human trafficking in all areas of its business and supply chain. We support the principles of the Modern Slavery Act 2015 and take steps to identify, assess, and reduce the risk of modern slavery across our operations.<\/p>\n<p>Our approach includes maintaining responsible business practices, carrying out appropriate supplier due diligence, promoting ethical standards, and ensuring our employees understand their responsibilities through relevant policies and training.<\/p>\n<p>You can read our latest Modern Slavery Statement here: <a href=\"https:\/\/www.restoreplc.com\/wp-content\/uploads\/2025\/06\/Restore-Group_Modern-Slavery-Statement-2025_final.pdf\">Restore Group Modern Slavery Statement 2025.<\/a><\/p>\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                        \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <\/section>\r\n<style>\r\n    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