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News

Interview with Paul Norman

Paul Norman
Head of Relocations, Restore Harrow Green Cambridge

New branch in Cambridge and the surrounding areas

 

Opening a new branch to support the growing number of commercial and life science customers during the pandemic was no mean feat.

 

Sourcing, setting up, opening and growing the branch had its early challenges, but these have paid off with a really successful team supporting the growing hub for scientific and business customers in and around Cambridge and East Anglia and linking with our nine other UK branches to supply a seamless distribution service to customers across the country.

 

With a background in international logistics, fine art and heritage, branch manager Paul Norman was brought in to lead the Cambridge team.


He said:

 

“It was a really challenging time, but exciting too. Setting up the branch from scratch in 2020 with online interviews and social distancing the everyday norm, but we did it.
 
Our lab services division was growing and growing, and we found that during this time the pressure was on the industry to deliver solutions for the pandemic. The need for increased space was driving customers to bigger science parks to accommodate their growth and we grew alongside them to meet the demand.

 

“We had to grow and train a specialist team fast! This included acquiring specialist equipment to support life science moves. Some of the equipment we move is large and awkward and extremely valuable. We needed stair climbers, tilt and move devices and much more to ensure we could provide the solutions our customers need.”

 

Restore Harrow Green’s lab services division has gone from strength to strength, seeing them working with the major companies in the life science industry and getting a name as the go to company to support the sector.

 

From moving precious fertility samples to being part of Europe’s largest lab move, Restore Harrow Green are hard to beat.

 

“With our base in London and Cambridge and with another set to open in early 2024, we are well placed to service the golden triangle.” Paul said. “Demand for lab space will continue to grow as investment in life science industries continues to grow. What we’re hearing is that there isn’t enough top-quality space now and that supply is not keeping pace.

 

“We are expecting the further density on existing science parks will continue to be a trend. There will also be more purpose-built stock in new urban locations, perhaps in direct partnership with universities.

 

“This is an exciting time for the life science sector, with significant growth potential in the UK. Our role is to support the industry with relocations, storage and distribution services, and as we move into 2024, another new branch will be open, and we will be extending the services we offer.”

“We are expecting the further density on existing science parks will continue to be a trend. There will also be more purpose-built stock in new urban locations, perhaps in direct partnership with universities."

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