Because not all records management is equal

When everything’s going well, you want records management you can trust to simply store your records safely, securely, and make it easy for you to get on with what you’re doing.

And when the files hit the fan (or the files hit the roof)?

That’s when you need records management clever clogs that will take ownership of the problem, deliver prompt solutions, and get you back on track.

And what do you call records management that’s as reliable and resourceful during the good times and the bad?

Relentlessly Resourceful. That’s records management that unfailingly works to make things better for customers through a series of six promises. Promises the business has been living since it got started over 30 years ago. Promises that helped it become the largest UK-owned records management company.

It’s us, if that wasn’t clear

Relentlessly Resourceful

Finding new ways to make things better

Our teams are constantly bending their brains to tackle the challenges you face. From devising new data security measures to developing new racking systems, from tailoring your account so it meets your daily needs to providing extra deliveries when you urgently need an asset. Our unrivalled service is baked into the work ethic of everyone at Restore.

In short, we’ll always take ownership of a problem and deliver prompt solutions. Although we might not be able to tell you why your printer’s acting up again.

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Recognisably Responsible

Saving the planet and being the supplier our customers need

We’re so green that we count as one of your five a day.

A growing fleet of electric vehicles. Energy-efficient lighting in our facilities. Moving all our operations to green electricity. Net Zero by 2035. If there’s a way to make your records management partner (us) more sustainable, we’ll find it.

And we don’t stop there. We support charities working in local communities and also support your own charitable work too. When it comes to good eggs, we strive to be the goodest.

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Really Reliable

A rock-solid service our customers can depend on

What else would you expect from the largest UK-owned records management company? Or from a business that looks after over 22 million boxes of records for our customers?

Nothing less than Really Reliable service, that’s what.

So when you need a record retrieved from storage by tomorrow, you can count on us. Our team isn’t even fazed if you need it the same day. And if you feel like gazing upon your inventory yourself, our national network of facilities means you’re never more than two hours from your assets.

That’s not to mention our Web Portal, which lets you securely manage your inventory 24/7. Just in case you fancy creating boxes or ordering records in the wee small hours.

Redefining Reduction

Saving our customers time, money and space

Think of us as the Records Management Avengers. But without the capes.

We free up space in your facilities by providing secure, off-site storage. We make your bills smaller by helping you reduce the number of files you’re required to store. And we make your wait times smaller by bringing your records to you quickly.

They say good things come in small packages. It’s not true of bouncy castles, but it’s pretty accurate when it comes to your records management solution.

"When they say they provide national coverage, they really do; when they say they’ll deliver at a certain time, they make sure they do. And the management information is first rate, nothing is hidden and it comes accompanied by tailored suggestions for cost-savings and efficiencies."

Satbir Dhillon, Co-Founder and Finance Director at FISco

Going further than anyone else to comply with regulations

Yes, ridiculous. Because we know your records management has to comply with the most rigorous regulations. So no-one else goes to the lengths we do to exceed those regulations to give you the peace-of-mind that your customers are happy and those regulators are satisfied.

Seriously, our list of certificates and accreditations is so long that you’ll need a full cuppa before you start reading it

Our accreditations:

Cyber Essentials Plus

Fleet Operator Recognition Scheme (FORS)

ISO 9001 – Quality Management Systems Standard

ISO 14001 – Environmental Management Systems Standard

ISO 22301 – Business Continuity Management Systems Standard

ISO 27001 – Information Security Management Systems Standard

BS 10008 – Evidential weight and legal admissibility of electronic information

PCI DSS Compliant (Payment Card Industry Data Security Standard)

"The biggest win has been, without doubt, the cost savings we achieved by moving to Restore Records Management. The fact that we have managed to improve our service levels while saving money has been a huge win for us as a business."

Daniel McDonald, Senior Clerk at Fenwick Elliott LLP

Reassuringly Reassuring

Giving our customers confidence that their data is safe

Because what’s more reassuring than knowing your assets are as safe as very safe houses? Houses protected by concrete, ex-RAF bunkers, CCTV, RFID, GPS-tracked vans, and a host of other security measures made up of lots of letters?

And if you forgot about preserving your files, don’t worry, we didn’t.
Our facilities enjoy temperature and humidity controls stricter than that teacher that never let you have lessons outside.

And when you need a file destroyed, we do it so securely that you get a certificate of destruction that looks just lovely in your audit trail.

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"We have never looked back since we moved over to Restore’s storage. They excel in keeping our data safe and secure, their systems are fully transparent and accountable, which, in a GDPR world of heightened awareness of data protection, is fundamental."

Jason Briscoe, IT Operations Director at SCC

You're better than mere off-site storage

Because life is too short for mediocre service. Why waste time on scrambling for solutions, hunting for help, or angling for answers?

Treat yourself and your records to the Relentlessly Resourceful treatment. Don’t you deserve it?

We think you do.

Lets get relentless
01293 780 075