Restore Records Management appoints Stuart Keith as Operations Transformation Manager

Stuart joins us at a time of great momentum and growth for the company. His role will be key to establishing and driving a performance culture within Service Delivery at Restore Records Management. Leading and supporting on Service Delivery transformation initiatives, focused on implementing, measuring and testing operational efficiency and productivity. 

Stuart Keith,
Operations Transformation Manager

With an eye on innovation and technology to help bring data and insight to the fore of decision making. Ultimately, he will be responsible for looking at new ways of enhancing our service delivery and making it effortless for our customers.

Stuart Keith comes with a wealth of experience and passion for making things better. His immediate focus will be to:

  • Work with our regional managers to look at how we enhance our service for customers.
  • Digitize all paper based operational activity.
  • Create, lead, and support on key productivity initiatives supporting the transformation of Service Delivery. All initiatives to be documented, tracked, KPI’s and impact evidenced as part of the ongoing reporting.
  • Further develop and embed a culture of right first time, every time. Establishing a reporting mechanism; identify opportunities for improvement; identify and close training gaps.

Jez Tibbetts, Service Delivery Director

Stuart joins the business at a great time. We have a strong operational team delivering for our customers but to stay ahead of the competition and retain our colleagues, we need to make enhancements to our processes. Having grown through acquisitions (quickly) we want to align our processes and improve the current standard we operate at. I look forward to Stuart working directly with my team and I know he will make an impact.

Stuart Keith, Operations Transformation Manager

It’s a pleasure to join Restore Records Management. I look forward to working with the service delivery team and other departments to make it effortless for our customers to do business with us. They’ve already made me welcome and after just a few days, I already feel part of the family.

To find out more, or discuss your needs, why not get in touch?

Give our specialists a call on 01293780075

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01293 780 075