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Case Study

Case Study

Relocation and storage for Network Rail

Client: Network Rail
Sector: Public Sector


Our approach for Network Rail as a national account revolves around providing robust and responsive services to meet their diverse needs.

Network Rail is the owner and infrastructure manager of most of the railway network in Great Britain. Managing over 20,000 miles of track and 2,500 railway stations, Network Rail ensures the safe and efficient running of the railway system. As a national account, our partnership with Network Rail spans numerous projects across multiple locations, requiring a high degree of flexibility, rapid response times, and tailored solutions to meet the specific needs of their complex infrastructure management operations.

The Network Rail project managers are often given challenging programmes to adhere to at short notice requiring an extremely flexible service provider’. Due to the organisation’s extensive reach and varied operational requirements, projects can range from relocating offices and clearing sites to recycling and storing assets. The primary issues faced include:

  • Site visits, quotes, and authorisations often need to be completed within very tight deadlines.
  • Projects can include local moves, long-distance relocations, clearance, and storage solutions.
  • Tasks often require synchronisation across multiple locations.

Our approach for Network Rail as a national account revolves around providing robust and responsive services to meet their diverse needs. We focus on:

  • Structuring our operations to ensure that site visits, quotes, and authorisations can be provided in a quick turnaround time. Our team is adept at handling last-minute changes, ensuring project
    timelines remain unaffected by alterations.
  • We offer services that range from simple furniture relocation to complex clearance and storage projects, scaling our resources and capabilities to match the demands of each unique task.
  • Receiving detailed requirements through emails, lists, or photos, we ensure that our team is well-informed and equipped to
    execute the project precisely as expected.
  • From initial site visit to project completion, we provide a seamless experience, maintaining constant communication with Network Rail representatives to ensure all requirements are met and exceeded.

An example of a project we undertook for Network Rail is of office furniture from a closed site in Milton Keynes to their Nuneaton office as well as other sites across the midlands. This project involved:

  • Conducting a swift site visit and providing an accurate quote within a short timeframe.
  • Coordinating the removal and recycling of old furniture, while simultaneously delivering new assets to refresh the Nuneaton
    office environment.
  • Managing logistics for a smooth transition, ensuring minimal disruption to Network Rail’s operations.

Tom Chapman, Programme Manager at Network Rail

“The team on site were brilliant. Nothing was too much trouble for them and they had the depot cleared in no time. I was really impressed with how smoothly the project went and how tidy they left the building following the removal of all assets inside.”

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