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Biobanking, Disaster Recovery and Secure Sample Storage Services
Restore Harrow Green Laboratory Services delivers specialist biobank storage and disaster recovery solutions to organisations across the life sciences, pharmaceutical, and biotechnology sectors in the UK.
Our purpose-built Cambridge facility has been designed to meet the highest standards of compliance, security, and scalability, supporting the long-term preservation of critical biological materials. The site operates under GxP-aligned principles and is certified by the Human Tissue Authority (HTA) and to ISO 9001 standards, ensuring robust quality management and regulatory adherence throughout all operations.
Equipped with advanced ultra-low temperature (ULT) freezers, controlled ambient storage, and fully redundant power and monitoring systems, the facility provides a secure and resilient environment to safeguard irreplaceable samples and research assets. Access is tightly controlled through secure entry protocols, while continuous 24/7 environmental monitoring and automated alarm escalation protect sample integrity at all times.
Our disaster recovery services offer clients additional assurance by providing immediate transfer and protection of valuable research materials in the event of an incident at their primary site. This ensures continuity of research programmes and compliance with regulatory expectations.
By combining state-of-the-art infrastructure with proven expertise in laboratory logistics and sample management, Restore Harrow Green Laboratory Services acts as a trusted, compliant, and future-ready partner for safeguarding scientific research and development.
Secure Off-Site Temperature-Controlled Biobanking Solutions
Restore Harrow Green provides industry-leading, off-site biobanking services designed to ensure the long-term security and integrity of your valuable laboratory samples. Our purpose-built, temperature-controlled facility in Cambridge offers a comprehensive range of storage environments, including ambient, refrigerated (2–8°C), frozen (-20°C), and ultra-low temperature (-80°C) options, enabling us to support everything from individual research samples to large-scale master and working cell banks.
Whether you require a single shelf allocation, dedicated freezer space, or scalable storage across multiple units, our flexible solutions are tailored to the needs of life science and biotechnology organisations, ensuring compliance, reliability, and peace of mind.
Our Facility
Our facility is designed with multiple layers of redundancy and advanced monitoring to mitigate risk and guarantee continuity of sample security. Key features include:
- 24/7 Live Environmental Monitoring & Reporting – Continuous, real-time oversight of all storage environments with automated alerts to ensure temperature integrity is maintained at all times.
- Dual Redundant Communication Systems – Independent uninterruptible power supply (UPS) and dual 4G cellular gateways safeguard monitoring data against power or network interruptions.
- Emergency Power Back-Up – A fully integrated back-up generator ensures that all critical storage environments remain operational in the event of a facility-wide power outage.
- Infrared Thermal Surveillance – Advanced infrared cameras provide an additional layer of protection by detecting heat fluctuations and supporting environmental stability.
- Tiered Security Access – Secure biostorage rooms are housed within our main facility and protected by enhanced keypad access control, limiting entry to authorised personnel only.
By partnering with Restore Harrow Green, research institutions, pharmaceutical companies, and biotechnology organisations can focus on their core scientific work with confidence, knowing their samples are stored in a GxP-aligned, HTA-licensed, and ISO 9001–certified environment that prioritises compliance, scalability, and resilience.
Specialist Disaster Recovery with Nationwide Coverage
As the UK’s market leader in laboratory relocations and specialist logistics, Restore Harrow Green offers a dedicated disaster recovery service designed to safeguard critical research and clinical materials. Leveraging our nationwide network of trained response teams and a fleet of specialist temperature-controlled vehicles, we can rapidly mobilise to collect and secure samples, freezers, or entire laboratory inventories anywhere across the country.
Our technical specialists work closely with each client to design a tailored contingency plan, ensuring that in the event of a facility outage, equipment failure, or environmental emergency, sample integrity is protected without delay. As part of our onboarding process, a member of our logistics team conducts a pre-emptive site visit to fully assess requirements and establish the most appropriate recovery protocols.
All disaster recovery operations are managed with the highest standards of compliance and safety. Our in-house DGSA (Dangerous Goods Safety Advisor) oversees the preparation of all regulatory documentation, while our ADR-certified drivers and trained logistics teams ensure that the recovery, handling, and transportation of sensitive materials are carried out safely, legally, and in full regulatory alignment.
This proactive and highly controlled approach provides peace of mind to our life sciences partners, guaranteeing that vital research materials remain protected and accessible even in unforeseen circumstances.
Safe Human Tissue Storage – HTA Approved
Restore Harrow Green provides specialist human tissue storage within our Human Tissue Authority (HTA)–licensed facility, ensuring the highest standards of safety, security, and ethical practice. Our HTA approval demonstrates our commitment to operating in full compliance with UK legislation, while our ISO9001 certification and alignment to GxP principles underpin a culture of quality, consistency, and continual improvement. This gives research institutions, healthcare providers, and biotechnology organisations complete confidence that their sensitive materials are managed responsibly and transparently.
Our facility and processes are designed to meet the rigorous standards required for the lawful storage of human tissue, with robust governance and oversight in place. From secure access controls to comprehensive documentation and audit trails, we maintain full traceability across every stage of the storage process.
Our HTA-Approved Facility Provides:
- Secure and Ethical Handling – All human tissue is managed with the utmost respect, in line with strict ethical, legal, and regulatory frameworks.
- Trusted by Leading Organisations – A proven partner to research groups, academic institutions, and medical organisations requiring compliant, long-term tissue storage.
- Stringent Quality and Compliance – Regular audits, 24/7 monitoring, and validation processes ensure full compliance with HTA, ISO9001, and GxP requirements.
- Reliable Long-Term Solutions – Scalable and stable storage options for short-term studies through to multi-year clinical and research programmes.
By choosing Restore Harrow Green, clients benefit from a trusted partner that combines regulatory compliance with operational excellence, ensuring human tissue samples are stored responsibly, securely, and ready for use when needed.
Specialist Cold Chain Transfer for Lab Samples
Restore Harrow Green provides end-to-end specialist cold chain transfer services, ensuring the safe and compliant movement of laboratory samples across the UK and internationally. Through our combination of a trusted network of global cold chain partners and our own in-house fleet of temperature-controlled vehicles, we deliver reliable, validated transfer solutions tailored to the exact requirements of our clients.
Whether it is the secure shipment of a single cryobox to a collaborating laboratory in the UK, or the complex relocation of fully loaded –80°C freezers to a new facility in Europe while maintaining uninterrupted power, our technical expertise and infrastructure ensure a seamless and risk-free process.
All transfers are conducted in line with GDP, GxP, and relevant regulatory standards, with full oversight from our in-house Dangerous Goods Safety Advisor (DGSA) to ensure documentation, packaging, and handling remain fully compliant. Our ADR-certified drivers and trained logistics teams guarantee the safe, legal, and efficient movement of sensitive biological materials.
Throughout transport, we maintain temperature integrity, chain of custody, and continuous monitoring, supported by validated systems and robust quality controls. This ensures every sample arrives in pristine condition and ready for immediate use.
With scalable solutions and proven expertise, Restore Harrow Green is the trusted partner for laboratories, research institutions, and biopharmaceutical organisations requiring secure, compliant, and dependable cold chain logistics.
In addition to that, we also provide:
Only authorised personnel have access to samples, supported by advanced inventory tracking through our scientific-grade sample management system. Designed by scientists, this intuitive platform provides full visibility and control, with the ability to recall samples at the click of a button. Whether storing master cell lines, archived collections, or frequently accessed materials, we deliver a fully bespoke solution to meet your laboratory’s needs.
Restore Harrow Green offers comprehensive storage options across ambient, refrigerated, frozen, and ultra-low temperature environments. This flexibility ensures the integrity of a wide variety of sample types, from routine research materials to critical long-term assets.
Our disaster recovery capability is built into our biobanking services as part of a robust continuity planning framework. In the event of an emergency, we ensure your samples remain protected, secure, and accessible, minimising risk and disruption to your research programmes.
Trusted as a reliable expert move partner with the following:
Bioservices FAQs
We provide secure storage for a wide range of biological materials to support research, clinical, and pharmaceutical programmes. This includes human and animal tissues, blood, plasma, serum, DNA, RNA, cell lines, microbiological specimens, and other specialist materials. Whether you require long-term archiving of rare samples or frequent access to working collections, we can tailor storage conditions to your exact needs.
Our facilities are equipped to support multiple controlled environments, ensuring sample integrity across different material types. We offer ambient storage, refrigerated conditions at +4°C, frozen storage at –20°C, and ultra-low temperature storage at –80°C. For highly sensitive materials, we also provide access to vapour-phase liquid nitrogen systems in collaboration with partners.
Yes. We hold a Human Tissue Authority (HTA) Research Licence, which demonstrates that we meet the highest standards for the lawful, ethical, and secure storage of human tissue. In addition, our operations are supported by ISO9001 certification and aligned with GxP requirements, providing clients with complete confidence in our compliance framework.
Our facilities are designed with multi-layered security and monitoring. This includes 24/7 CCTV surveillance, restricted keypad and fob access, monitored entry points, and secure biostorage rooms within our main facility. Every sample is logged and tracked using a barcoded inventory management system, ensuring full traceability and chain of custody.
Yes. We offer flexible access and rapid retrieval options to meet the operational needs of our clients. Access protocols are designed to balance convenience with security, ensuring only authorised personnel can request or receive materials. In urgent situations, we can arrange expedited retrieval and delivery through our specialist logistics network.
All sample transfers are carried out using validated, temperature-controlled packaging and handled by trained teams with oversight from our Dangerous Goods Safety Advisor (DGSA). Transportation is undertaken by our ADR-certified drivers and cold chain logistics partners, ensuring compliance with GDP and GxP standards. Continuous monitoring safeguards the integrity of your samples from collection through to delivery.
Yes. As part of our integrated business continuity planning, we provide secure backup storage solutions and a nationwide disaster recovery service. In the event of equipment failure, facility disruption, or other emergencies, we can rapidly mobilise to protect, relocate, or restore access to your samples.
Yes. We regularly support international sample movements and can manage all aspects of logistics, including customs clearance, regulatory compliance, and specialist courier arrangements. Our validated cold chain processes ensure that temperature- and time-sensitive materials arrive in pristine condition, anywhere in the world.
Absolutely. Our scientific-grade sample management system gives clients full visibility and control of their inventory. Features include audit trails, location tracking, condition monitoring, and the ability to request recalls at the click of a button. This system has been designed by scientists, for scientists, to make inventory management seamless and reliable.
Our Biobanking team is available to discuss your needs directly. You can contact us via the enquiry form on our website or call us to schedule a consultation. We will work with you to develop a tailored storage or relocation solution that fits your research, clinical, or operational requirements.
Biobanking and Sample Storage Case Studies
