Our History
1996
The Story begins…
Having overheard Mark Baldock be assured it was not feasible to programmatically extract text reliably from a Microsoft Word document, a 19-year old Stuart Nester decided to spend his weekend producing evidence to support his view that it was. In 1996 he showed Mark his results – he had achieved what was supposedly not feasible!
1999
3 Years Later…
Synertec Ltd began trading in Taunton.
The initial objective of the business was to sell and service enough Folding and Inserting machines in order to fund the development of a new software product.
What is in a Name?
We wanted our company name to reflect our desire to achieve mutuality with our customers.
The name Synertec derived from a combination of synergy and technology and speaks of our promise that real benefits and savings can be achieved.
2000
The Circle is Closed…
In March 2000 Mark Baldock started working for Synertec, tasked with working out how to develop and deliver the new software product. Mark had maintained contact with Stuart Nester and recalling the conversation of 3 years earlier, he asked for his advice. Later that year, Stuart joined the company.
2003
Prism…
Our unique software solution, Prism, was first sold.
2005
Pay As You Mail Begins…
As a result of the success of our Fax Bureau, which at its peak was sending faxes 24 hours a day over 12 high speed modems, it became obvious that many organisations wanted us to provide a complete production solution for them.
2007
The Growth of PAYM…
We quickly upscaled, moving our production site out of Head Office and into a dedicated building on the same business park, significantly increasing capacity. This also made way for a large redevelopment of Head Office over the coming years, quadrupling the office-space available.In 2007 we also made the decision to sell the part of the business selling and maintaining folding and inserting machines.
2008
Advances in Technology…
As technology developed, so did Prism. In 2008 we started to send electronic communications on behalf of our customers, supporting them with the start of their digital transformation journey.
2011
Spreading Our Wings…
The volume of PAYM letters we were producing across multiple sectors started to exceed capacity, so we opened our 2nd production site in Radlett, in the South East corner of the UK.
2012
Expanding…
2012 saw us close our original production site in Wellington and open two new sites, one in Bristol and one in Warrington. At this point we were running 3 production sites– Radlett, Bristol, and Warrington.
2013
All Good Things Come to an End…
We decided it was finally time to remove our fax service.
2014
Consolidation…
Technological advancements were making us more efficient, enabling us to print and insert more documents in a shorter period of time, so we consolidated back to two production sites, closing Radlett and keeping Bristol and Warrington open.
2016
Expansion…
We opened our offices in Bristol, significantly increasing capacity for office-based staff.
2017
AIS…
Prism continued to be developed and 2017 saw the birth of our new solution to help the NHS meet the accessibility needs of their patients and the government mandated Accessible Information Standard.
2019
Handing over the reins…
2019-2020 saw an expansion of our Senior Leadership team and a change in our Managing Director. Mark Baldock stepped down after an incredibly successful 19 years, handing over the reins to Tom Baldock.
2020
The Immunisation Campaigns Begin…
We stepped up to the challenge of delivering vaccination invitations to the nation to support ongoing global pandemic efforts.
2021
Newest Production Site…
We opened what is now our 3rd Production site in Milton Keynes to increase capacity and ensure appropriate disaster recovery.
Recognition from Canon…
In 2021 we were recognised as the first customer to produce over 1 billion prints on a specific model of Canon printer.
2022
Expanding offices…
The number of office-based staff continued to grow, so we opened up our 3rd office in Milton Keynes.
2024
Our Anniversary
We have reached Our 25th Anniversary! Thank you to our people, customers and suppliers over the past 25 years, we are looking forward to the future.
2025
Synertec Acquired by Restore
Restore Information Management is the UK’s leader in document management and combined with Synertec’s expertise and resources makes for a unbeatable partnership