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Accessible Information Standards

Synertec has researched a wide range of literature to ensure that we can provide the most accessible formats possible, in line with the current AIS standards.

Why Do We Need the AIS?

77%

Of people with accessible information needs reported rarely or never receiving information in alternative formats – RNIB

7.1%

Of people in England and Wales speak English as their second language – Office for National Statistics

1 in 10

People would benefit from reading information on a coloured background – Rawlings Opticians

19%

Of people said they rarely or never got appointment letters in a format they understand – Sense

Our Range of AIS-compliant Offering Includes:

  • Standard Letter
  • Non Reflective
  • EasyRead
  • ClearRead
  • Braille Grade 1 & 2
  • Text-to-Speech
  • Yellow paper
  • Enlarged
  • Large Font 12, 14, 16, 20, 24, 28
  • Translation

Our AIS-compliant Offering Includes:

How Can Synertec Capture Preferences?

You can send a PAS export of yout patients and their communciation needs updated at your own frequency

Put a specific code on each letter and notify us of the location

Capture & Share is available for customers in the NHS. It is used to capture the individual needs of the patients and patients or carers

Ready to Address the Accessibility Gap?

Contact us to find out how accessible formats can be implimented into your outbound mail strategy

Get in Touch

EasyRead Graphics

Synertec has commissioned specific imagery to support the implementation of the NHS England AIS for which it has full copyright ownership. This imagery is specifically tailored to support the common large-volume patient communication activities undertaken by many NHS Trusts. It is used to further aid comprehension and clarity.

"I am proud that MFT has made the decision that the AIS will be mandatory in HIVE, that is we are making it mandatory to ask and record patient’s accessible information and communication needs. I believe we are the only Trust in the country who have introduced HIVE to have made the AIS mandatory. With Synertec, we can provide correspondence to patients that meets their individual needs."

-Jane Abdulla, Manchester University NHS Foundation Trust

Find Out More

Watch Our Accessible Information Webinar

In this educational webinar hosted by Synertec, our expert speakers address the accessibility gap within healthcare. They discuss how we can support the NHS and healthcare providers to aid comprehension by transforming letters into a format suited to each patient’s individual needs.

We'd Love to Hear From You

Contact us to find out how our prism software can help you adhere to AIS.

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