Financial Services Communications Solutions
Navigating Regulatory Pressure and Digital Transformation
The UK financial services sector is under sustained regulatory scrutiny, driven by the FCA’s Consumer Duty and increasing expectations around fair treatment, clear communication, and data security. At the same time, firms face mounting pressure to digitise legacy processes, cut operational costs, and meet higher customer expectations — all while avoiding costly compliance risks.
Synertec is uniquely positioned to support banks, insurers, asset managers, and financial advisers by delivering secure, auditable, and automated communications. Our solutions help you stay compliant, reduce costs, streamline operations, and build stronger customer trust.
How We Can Help You
Synertec enables financial services firms to automate the secure delivery of statements, notices, and client updates. Our Prism technology provides:
Full audit trails demonstrating accountability
Compliance support for FCA Consumer Duty requirements
Reduced operational burdens, allowing your teams to focus on strategic activities
Why Choose Us?
- Ensures clear, timely, and fair communication aligned with FCA Principle 7 and Consumer Duty
- Maintains full, auditable trails for every communication to prove compliance
- Supports inclusive, accessible delivery in multiple formats, helping avoid regulatory fines
- Automates repetitive communication processes to save time and reduce errors
- Cuts administrative overhead related to printing, inserting, postage, and manual processing
- Speeds up processing for faster customer response and fulfilment
- Access to discounted postage and print rates through high-volume consolidation
- Eliminates expenses connected to legacy in-house mailrooms and outdated systems
- Secure delivery via print and digital channels tailored to customer preferences
- Inclusive approach ensuring no customer is excluded, supporting digital adoption at the customer’s pace
- Enables smooth, phased digital transformation without operational risk
- Comprehensive auditing and reporting from document creation to delivery
- Supports evidence of SLA adherence, customer service standards, and regulatory compliance
- Facilitates internal performance reviews and continuous process improvement
- Based on ISO-certified processes and NHS-grade data handling practices
- Fully GDPR-compliant with secure UK data storage and retention standards
- Provides assurance for risk and compliance teams safeguarding sensitive data
- Industry-informed onboarding and tailored deployment support
- A collaborative partnership focused on long-term success, not short-term gain
Committed to FCA Consumer Duty Compliance
The FCA’s Consumer Duty requires firms to deliver communications that are clear, fair, and timely to enable informed customer decisions.
Synertec supports your compliance efforts by:
Maintaining detailed, end-to-end records to demonstrate compliance
Guaranteeing timely, auditable delivery of all key customer documents
Supporting multiple formats based on customer preferences — print, digital, accessible
Automating processes to minimise errors and delivery delays
Speak With One of Our Experts Today
Find out how Synertec’s secure, compliant communication solutions can help you meet regulatory demands, reduce costs, and enhance customer trust.Fill out this short form, and one of our experienced team members will be in touch to discuss your needs.
Get in Touch