Explore our Digital Mailroom

Watch the video and let’s take a journey through the seamless process of digitising your mail. 

At Restore Information Management, we embrace digital transformation and put innovation at the heart of what we do. 

Our Digital Mailroom solution efficiently converts your incoming and outgoing mail into digital formats, reducing the manual effort, increasing access to documents and boosting collaboration in your business.

What to expect from our Digital Mailroom service

Behind this seamless process sits a carefully managed service designed to simplify how organisations handle physical mail. From the moment post is received, each item follows a controlled and consistent journey, helping reduce delays, manual handling and reliance on paper-based workflows.

Mail is securely received and prepared for digitisation by trained specialists, before being scanned to agreed standards. Documents are then indexed using criteria tailored to how your organisation works, making it easier to locate, share and action information quickly. This approach helps ensure critical correspondence reaches the right people without unnecessary distribution or duplication.

Digitised mail can be delivered into your existing systems or workflows, supporting collaboration across teams, departments and locations. This is particularly valuable for organisations juggling high volumes of correspondence or adapting to hybrid and remote working environments, where access to information needs to remain consistent regardless of location.

Throughout the process, security and information governance remain a key priority. Every item of mail is tracked, providing visibility and reassurance over how information is handled. This structured approach supports greater confidence in document accuracy and consistency, even as volumes and priorities change.

The Digital Mailroom is designed to be flexible, allowing processes to evolve as your needs do. As volumes fluctuate or workflows change, the service can adapt without the disruption of additional internal resource or infrastructure.

What are the benefits of using a Digital Mailroom service?

• Reduced reliance on physical mail handling
• Faster access to incoming correspondence
• Consistent, auditable processes
• Improved collaboration across teams
• A more resilient approach to mail management

By streamlining how mail is received, processed and accessed, the Digital Mailroom helps organisations spend less time on administration and more time focusing on what matters most.

“The invaluable benefit for us is the extra confidence we can have in the accuracy of our documentation plus our ability to share critical information across employees and sites with increasing speed”

David Morris | Authority Document Manager, London Fire Brigade