Digital platforms that put problem before platform

Turning information into insight

The amount of data at your fingertips increases daily. But turning that data into something useful is no mean feat. And one size doesn’t fit all. Which is why we don’t push a packaged, off-the-shelf platform.

Instead, we configure our platforms around your problem. We listen to your needs and help build workflows that allow you to keep your information flowing to wherever it needs to be. And because our workflows are designed to be so flexible, any of them can bring a host of technology to your solution, including:

• AI document classification
• Optical Character Recognition
• Natural Language Processing
• Data identification and extraction
• Data validation (including address and bank account)
• Barcode reading
• Image optimisation
• File generation
• Secure system integration
• Document delivery via post, email, SMS, or file upload

No matter how complex your workflow, it scales with your needs. Our platforms aren’t punctured by a demand spike, meaning you can rest easy knowing the rock-solid security doesn’t wobble just because your volumes got cranked to 11.

Unstructured documents go in. The silent workflow engine runs in the background. Structured, decision-ready data comes out. Your team doesn’t have to trawl through information anymore; they’re free to make more of the quick, informed decisions that keep your organisation running.

Find out how you can turn your information into decision-ready data.

Trusted by organisations where failure isn’t an option

Healthcare providers, financial services organisations, and government bodies. From HMRC to Nationwide Building Society, from NHS Trusts to the BBC, our expertise, execution, security and compliance is trusted by organisations for whom failure just isn’t an option.

Take the Office of the Public Guardian (OPG), for example, a government body established to, in part, register someone’s lasting power of attorney (LPA).

An LPA is a legal document over 20 pages long, with anywhere between 50 and 90 fields that include both check boxes and free text. The OPG digitises this paper document to make it quicker and easier to process. But the sheer volume of LPAs, coupled with the huge amount of data in each one, makes this no small task.

We started with two new types of high-speed scanner. The volume of data these scanners generate is substantial, so we deployed cloud-based AI to revolutionise OPG’s mailroom.

The summary: faster digitisation with better quality.

All thanks to our flexible digital platforms. Find out how we applied the right platforms to solve the OPG’s problems.

Problem? Already solved.

After 30 years, we’ve seen a lot of problems. So the chances are, we’ve already solved yours. And if we haven’t, our flexible platforms can be configured to do so.

Take Surrey and Sussex Healthcare NHS Trust, for example. Their team was spending hours each day manually ordering patient notes.

We integrated our Auto-Ordering system directly with the Trust’s patient management system, Cerner, and configured the automations to meet each clinic’s needs. These silent workflows run invisibly in the background, automatically ordering the right records when a patient appointment is booked.

No more manual ordering. Now Surrey and Sussex Healthcare NHS Trust is saving 13 hours every day, meaning it could redeploy two team members to other tasks.

Solving problems with platforms

Ready for a partner that tackles your problems instead of just trying to sell you platforms? We’re ready to help. Our team is relentlessly resourceful, taking ownership of your challenges and delivering prompt solutions. Get in touch with one of them today.