Our people and our culture
What is it like to work at Restore Technology?
It takes a special type of person to join the Restore Technology team. A rigorous selection process, followed up by training – all the statutory requirements plus our own, Restore Technology-led development on top – makes sure we have colleagues on board who are knowledgeable, skilled, and keen.
But that’s not all.
Our teams are all keyed into creating customer service excellence and moulding it into our business’s culture. From your first contact by phone or email, to everyday contact with our account and partnership managers, engineers, and secure collection operatives, you will find individuals working as a team who want to help, who want to make your interactions with us as smooth and pleasant as they can, and who take pride in giving a five-star, professional customer experience.
Training and development
Aside from mandatory security checks for all our colleagues, 100 of our team members are cleared to official government security levels. Operatives undergo all the statutory training surrounding safe, sustainable driving; soft- and hardware engineers must be conversant in all the relevant parts of computing; our warehouse managers work towards the accreditations and qualifications that you would expect from a professional ITAM/ITAD business. We invest in our colleagues to make sure we maintain the integrity of our business.
Diversity and inclusion
Along with the rest of the Restore Group, we are an equal opportunities employer, and we employ a diverse range of people across the UK. We are creating an environment where all our colleagues feel secure to be themselves and supported to achieve their personal and professional goals.
Wellbeing and good health
We want all our employees to experience a healthy and happy working environment while carrying out their role and have added support via access to help and advice services that look after mental wellbeing and personal health, at work and at home.
Recognition
We value people going above and beyond and choose to use a reward platform for recognition where peers can nominate and reward their colleagues who are delivering exceptional customer service.
Being ‘good people'
We consider being good people as one of the core values of our company. This value is reflected in our fair and respectful behaviour towards everyone we work with. Our colleagues at Restore Technology are actively involved in various community activities such as fundraising for local communities and national charities. Some of our colleagues also volunteer their time to help local sports clubs and other significant causes. As a business, we collaborate with our customers and local community ventures and charities to provide modern computing devices that will help individuals improve their chances in life.
Would you like to join us?
Check out our careers page to find the right role for you in our team.
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