Click to view the latest updates on our services.  Service Status Update.

Medical Records Scanning

Many NHS Trusts and CCGs still have a large archive of paper patient records. With NHS Trusts, in particular, full buildings can be dedicated to the storage of these records. 
This is obviously at odds with the long-term vision of paper-free NHS, where your patient records can travel with you to any location within the NHS suite. 

Restore work with many NHS Trusts, CCGs and Lloyd George files and private medical organisations to digitise their patient records, whether through bulk archive scanning, regular collections of new paper files or day forward scanning based upon upcoming appointments.
Restore Digital offer a fully auditable process, from the point of collection to the safe and secure transfer of the final scanned images back to the client. 
Restore can confirm certification to, and/or work in accordance with the standards and guidelines below:

  • ISO 9001:2015 – Quality Management System 
  • ISO 14001 – Environmental Management System 
  • ISO 27001 (Information Security Management System) (formerly BS 7799)  
  • BS EN 7858 – Security Screening
  • PD5454:2012 – Guide for the storage and exhibition of archival materials
  • BS 10008 – Evidential Weight and Legal Admissibility of Electronic Information.
  • ISO 20000 (ITIL) – Our Systems are ITIL compliant and, whilst we do not currently hold the certification, our processes do follow best practice. We intend to become certified soon.
  • Restore hold ISO 22301 Business Continuity Management (BCM) 
  • ISO 270035:2011 (Information Security Incident Management) – Restore have incident management policies and processes but are not currently certified 
  • IG Toolkit Compliance. 
  • NHS Digital Data Security & Protection Toolkit We have completed the online assessment to assure we a practicing good data security and personal information is handled correctly. 

We understand the importance of these standards as a way of guaranteeing quality that reflects our clients own high standards. Similarly, our quality assurance process ensures that your scanned image meets the pre-agreed specifications. 

We also provide the option of scanning certain files urgently, as the need arises. We refer to this as Scan on Demand (ScoDs), and we’ll prioritise the scanning of the requested files according to agreed SLAs.

Post scanning all records are stored in our warehouse until a written confirmation that the files can be returned or securely destroyed. If the latter, Restore Digital work with our sister organisation, DataShred to arrange the secure destruction, and upon completion you’ll receive a signed certificate from the DataShred Managing Director, Debbie Pugh.



NHS Data Guardians post GDPR

Post introduction of the General Data Protection Regulation (GDPR) on 25 May 2018, are the data guardians beyond...
Why the NHS must be one step ahead with its data management

Paul Moonan, Managing Director at Restore Digital, highlights key data challenges faced by healthcare organisations...
Digitisation's Triple Wow

Paul Moonan, Managing Director at Restore Digital and Aidan Kehoe, Chief Executive, Royal Liverpool and Broadgreen...
  • Rather email or telephone us directly?
    Manchester Head Office: 0333 043 5498
    Or get in touch via email

    In submitting this form I agree that Restore may process my data in accordance with Restore's privacy policy.