Medical Record Scanning & Storage

Medical document scanning to help healthcare professionals improve patient outcomes

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We’re the UK’s largest provider of medical records scanning services

Restore Information Management has over 20 years’ experience delivering medical records scanning services to NHS Trusts, ICBs, and GP practices. Interested in finding out more? Discover how we’ve helped the NHS, GPs and private healthcare providers.   

We work collaboratively with healthcare organisations from the outset, providing guidance on GDPR compliance and healthcare information governance to ensure confidential patient records are handled securely throughout the digitisation process.

Our medical records scanning services are structured around stringent data protection and information security controls to maintain the confidentiality, authenticity and integrity of patient records at every stage of the scanning process. Our facilities, procedures and processes are certified to ISO 27001 information security standards, supporting controlled access, secure processing and auditability. We also provide advisory support on Data Privacy Impact Assessments (DPIAs) and Data Processing Agreements (DPAs), helping healthcare organisations meet essential GDPR requirements and reduce privacy risk.

For healthcare organisations looking to improve their document management, our team of experts can provide a tailored quote for the safe and secure digitisation of patient records.

How we support you

GP Medical record & Lloyd George scanning

Leading Lloyd George digitisation company in the UK, and an accredited medical record scanning provider on the DPS framework.

NHS Hospital Medical record scanning

NHS Trusts want to know their patient records are consistently stored, accessible and use the appropriate access permissions.

More than Medical record scanning

We offer end-to-end medical document lifecycle management, covering data risk assessment, secure scanning, indexing, integration and certified destruction. This means healthcare organisations can access and manage records in a meaningful and cost-effective manner.

Electronic document and records management

Digitised records can be integrated into Electronic Document Management Solutions used across the NHS, enabling structured indexing and high-volume record searching.

Clinical system upload

As part of our medical records scanning service, newly digitised records can be uploaded directly into clinical systems such as EMIS, SystmOne, Civica Cito, Mizaic MediViewer and CCube, supporting continuity of access across care teams. Here at Restore Information Management, safe destruction matters. Once records are digitised, physical originals can be securely shredded or retained in secure off-site storage in line with retention schedules.

Safe hands

Compliance, security and governance are at the heart of everything we do.

Facilities and data processing activities are certified to BS 10008 (Evidential Weight and Legal Admissibility), and digitisation processes are externally assessed against DCB 0129 (NHS Clinical Risk Management Framework) set by NHS Digital for the Application in the Manufacture of Health IT Systems.

This standard mandates the strictest safety security controls to ensure confidentiality and data protection of patient records that are being processed.

A closer look at our patient record scanning process

Patient records are key not just for compliance but for delivering the right care at the right time. Check out our video below where we walk you through how we’ll handle your entire scanning journey, from picking up your physical files, prepping and digitising them to securely delivering them in the formats you need. Every step is carefully managed by our team with security and accuracy.

Find out about all our Certifications