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Claims Management software that saves time and money

 

From beginning to end, managing claims just got a whole lot easier

With 30+ years in information management, we know how vital it is to have a clear view of your data.

So we built claims management software that drives efficiency. Reduces costs. Simplifies systems. Makes it easier to manage suppliers. Improves customer service. Strengthens compliance.

Save time and money with Restore Information Management’s claims management software.

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Hampered by old systems?

We’ve spoken to countless businesses stuck handling claims using a mismatched mosaic of different platforms.

Email, spreadsheets, CRMs, legacy systems. Without integration, data gets missed. Lost. Balls get dropped.

  • Customers get cross about delays and sporadic communication.
  • Regulators get cross about data loss and breach.
  • Your bosses get cross that rising case volumes mean rising operational costs because your processes can’t scale.
  • So what can you do to keep everyone happy (including yourself)?
Get better claims management

Scalable, integrated claims management

Our software gives you a single home for your claims management. No more bouncing between systems, lost data, and time-consuming manual processes. Instead, everything to do with claims is held securely within a single system.

No more siloes

Our full suite of API integrations bring together data from different platforms.

Faster records access

All documentation, reports, surveys and more are made easily accessible.

Full supplier information

From experience and suitability to distance and availability, your team can find all the supplier details they need.

Better customer service

Your claims handlers can send email, SMS, video, or chat messages all in one place.

Better costing

Full supply chain details makes it easier to project the potential cost of claims.

Better compliance

With all your claims information in one place, you have a better audit trail to demonstrate your compliance to regulators.

From beginning to end

Everything to do with the claim is held in one place, easy to access, understand, and act upon.

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Speak to one of our team now

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Our intuitive interface and straightforward dashboards make it easy to use and learn, meaning case handling becomes quicker

We’ve spoken to countless businesses stuck handling claims using a mismatched mosaic of different platforms. In fact, some of our customers have used our software to reduce the time taken to process a claim or repair by more than 60%!

And we’ve designed our platform to talk to yours. A full suite of APIs mean our software can have a nice compliant natter with your other systems while you save time and money.

And it’s easier to make more money too, because being freed from old, inefficient processes means scaling alongside your business just became a piece of cake.

Claims management that scales

Better communication

“What’s happening?”

It’s a frequent refrain in claims management. Your customers want to know. Your suppliers want to know. You want to know.

So we tell you.

Customers are kept happy with automated updates by email and SMS

With less time spent on providing updates, your team can spend more time on the tasks only they can do.

Suppliers get assigned the right tasks at the right time, removing the guesswork.

And you get a wealth of data at your fingertips

Comprehensive reporting to spot opportunities for improvement. Progress data to demonstrate you’re hitting KPIs (or your team needs additional resource or support).

And clearer audit trails to demonstrate your compliance to regulators and protect your business reputation.

Real-time updates for everyone. So no-one is left asking, “what’s happening?”

Automate your workflows

With over 30 years experience in information management, we know how to use automation to unlock the value of your data.

So you can programme our AI to follow specific rule-based workflows, helping your teams focus on the tasks that need a human touch while the software handles the simple but time-consuming tasks.

For example, automated customer updates can be sent when claims reach defined milestones, keeping them in the loop while you get on with the job at hand.

And our machine learning algorithms can handle task management and scheduling, automatically allocating tasks to the right person with the right skills at the right time.

Automate your claims management

Dedicated customer support

Getting started with our claims management software is easy. Your dedicated account manager, supported by our resourceful team, will listen to your specific needs. Then they’ll work with you to set up the right workflows, integrations, and APIs you need for a straightforward implementation.

We’ll also provide full training and ongoing support for your team, making the transition as smooth as possible and making sure you’re ready to start saving time and money as soon as possible.

“In a crowded market, Restore Information Management gives us a competitive advantage. With API integration, we’ve been able to cut the time taken to process and allocate new jobs, eliminate errors and delays and provide our customers with frequent and detailed updates on progress. The user-friendly reporting capability enables us to drill down to the detail we need without requiring support or specialist knowledge.”
Irfan Taju, Operations Manager at Renew Professional Flooring and Furniture Solutions
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Get better claims management today

Ready to save time and money on claims management? Speak to a member of our resourceful team so they can listen to your woes and tailor a claims management software solution to fix them all.

Request a Claims Management quote

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