Secure Document Storage Services
Paper documents continue to play a vital role and regulations place strict demands on what you store and for how long.
But we’re home to everything document storage and also home to a service like no other. A Relentlessly Resourceful service that you can depend on. Whether that’s helping you solve a problem, maintaining your security, saving you time, money and space, or retrieving a record from our secure facility on the very same day you request it.
It’s all in the name of making records management better. Rest easy once your invaluable assets rest within one of the secure, state-of-the-art facilities we’ve developed in over 50 locations across the UK.
Whether you’re relocating your entire on-premises records or simply storing a few boxes, our document storage services supports your unique needs and requirements. We offer tailored solutions for all types of documents, like deeds, wills, contracts and medical records, ensuring compliance with legal, financial and regulatory requirements.
Our end-to-end document storage process
Planning & Collection
We’ll create a bespoke document storage plan based on your unique needs, including volume, type and access. Once confirmed, your documents are securely packaged in barcoded boxes before being safely collected by our team.
Secure Storage
Documents are transported securely and checked upon arrival, with a detailed chain of custody at every step. Our storage facilities are fully climate-controlled, with 24/7 surveillance for added peace of mind.
Digital Integration & Support
We’ll help you track, manage and request your documents online, as well as assisting with audits, reporting and retention management.
Document storage benefits
Our teams are constantly bending their brains to tackle the challenges you face – saving you time, money and resources:
- Get a handle on where records are at the touch of a button. Our Web Portal offers secure, real-time access to stored documents, enabling efficient retrieval, tracking, and management.
- Get the peace of mind that your customers are happy and those regulators are satisfied. Our services help meet compliance with GDPR, ISO 27001, and industry-specific regulations, with staff trained in secure handling, retention policies, and data protection.
- Our document storage services are fully flexible. We can provide active storage for regularly accessed documents, archival storage for long-term retention, and scan on demand services for frequently used documents.
Our secure document storage facilities
You've never more than two hours from your Restore Information Management site, with each one reinforced by extensive security measures to keep your documentation safe and accessible. Our state-of-the-art Physical Security Operations Centre (P-SOC) operates across 50 locations and utilises the latest technologies. These range from 24-hour CCTV and anti-intruder monitoring to advanced lock and keypad entry systems, maintaining GDPR compliance and ensuring no-one can access your documents without your authorisation. We have an agile and proactive approach to security, with a dedicated team of qualified operatives and supervisors. Our team are also equipped with lone worker solutions to guarantee an immediate response to any potential risks or hazards.
Find your local document storage centre
Service to make you smile
You trust us to keep your documents safe, and you can trust us to get them back to you just as safely:
- We deliver seven days a week, and you can get your documents delivered or collected the same day you request them, or next day if there isn’t as much urgency.
- You can use our Web Portal to order deliveries, request collections or just check to see where a particular document is.
- If you require a scan of a particular document or would like it securely shredded, you can do so at the touch of a button.
Our dedicated account managers are also on hand to help with any questions you might have.
They’ll take the time to understand your needs, talk through how we can help, and come back to you with prompt solutions to any problems.
Bespoke digital storage solutions
For instance, our Scan on Demand service can deliver a digital copy of your file to you quicker than the original. We’ll carefully prepare and scan any document you request before securely delivering it through our customer portal or your own Secure File Transfer Protocol (SFTP).
We support our customers every step of the way in their journey towards digital transformation:
- Establishing exactly what information you need to preserve so you don’t waste time and money digitising unnecessary documents
- Designing secure destruction programmes for any paper records you need to dispose of as part of your unique digital journey
- Ensuring your business remains compliant with the most rigorous document storage and data protection regulations
Secure Document Storage – Frequently Asked Questions
How do you keep my documents safe in storage? Keeping your documents secure is our top priority! Our storage facilities have round-the-clock surveillance, restricted access controls, fire suppression systems, and secure transport – so you can rest easy knowing your records are in safe hands.
Absolutely! Whether you need a physical copy or a digital scan, we offer on-demand retrieval services with same-day and next-day options.
No problem – we offer a certified shredding service to securely destroy documents you no longer need, ensuring full GDPR compliance.
Our advanced digital tracking system lets you monitor and manage your stored documents with ease, so you always know what’s where.
Yes! By moving documents to our secure storage facilities, businesses can free up space that can be used for other services.
To find out more, or discuss your document storage and management needs, why not get in touch? Click here now or give our specialists a call on 01293780075
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