Secure Document Storage Services
Document storage solutions to protect vital records and ensure regulatory compliance
Many industries face strict demands on what paper documents need to be stored and for how long. With Restore Information Management, we’re home to a resourceful storage service that you can depend on. Whether that’s helping you solve a problem, maintaining your security, saving you time, money and space, or retrieving a record from our secure facility on the very same day you request it.
Enquire TodayOur end-to-end process for storing paper records
Planning
We’ll work with you to create a bespoke document storage plan based on your unique needs, including volume, type and access. Once confirmed, your documents are securely packaged in barcoded boxes to prepare them for collection.
Ordering & Collection
You can use our Web Portal to order deliveries or request collections. We deliver seven days a week, and you can get your documents delivered or collected the same day you request them, or next day if there isn’t as much urgency.
Secure Storage
Documents are transported securely and checked upon arrival, with a detailed chain of custody at every step. Our storage facilities are fully climate-controlled, with 24/7 surveillance for added peace of mind.
Digital Integration & Support
We’ll help you track, manage and request your documents online, as well as assisting with audits, reporting and retention management. If you require a scan of a particular document or would even like it securely shredded, you can do so at the touch of a button.
Document storage benefits
Our teams are constantly bending their brains to tackle the challenges you face – saving you time, money and resources:
- Get a handle on where records are at the touch of a button. Our Web Portal offers secure, real-time access to stored documents, enabling efficient retrieval, tracking, and management.
- Get the peace of mind that your customers are happy and those regulators are satisfied. Our services help meet compliance with GDPR, ISO 27001, and industry-specific regulations, with staff trained in secure handling, retention policies, and data protection.
- Our document storage services are fully flexible. We can provide active storage for regularly accessed documents, archival storage for long-term retention, and scan on demand services for frequently used documents.
Protect your documents with secure off-site storage
By housing your documents in a secure facility away from your primary location, you safeguard them from local risks such as fire, flooding, or theft.
Your documents will be securely transported to your chosen storage unit with a detailed chain of custody. While they’re stored, you’ll easily be able to track, manage and request your documents online too.
As well as protection from physical threats, offsite storage means that even if the worst happens, you’ll be able to continue serving customers and keep your business moving. If your office is compromised, your records remain safe, accessible, and fully compliant with industry regulations.
This peace of mind means you can focus on running your business, knowing your documents are protected in the most secure environment possible.
Our secure document storage facilities
You've never more than two hours from your Restore Information Management site, with each one reinforced by extensive security measures to keep your documentation safe and accessible. Our state-of-the-art Physical Security Operations Centre (P-SOC) operates across 50 locations and utilises the latest technologies. These range from 24-hour CCTV and anti-intruder monitoring to advanced lock and keypad entry systems, maintaining GDPR compliance and ensuring no-one can access your documents without your authorisation. We have an agile and proactive approach to security, with a dedicated team of qualified operatives and supervisors. Our team are also equipped with lone worker solutions to guarantee an immediate response to any potential risks or hazards.
Find your local document storage centreBespoke digital storage solutions
For instance, our Scan on Demand service can deliver a digital copy of your file to you quicker than the original. We’ll carefully prepare and scan any document you request before securely delivering it through our customer portal or your own Secure File Transfer Protocol (SFTP).
We support our customers every step of the way in their journey towards digital transformation:
- Establishing exactly what information you need to preserve so you don’t waste time and money digitising unnecessary documents
- Designing secure destruction programmes for any paper records you need to dispose of as part of your unique digital journey
- Ensuring your business remains compliant with the most rigorous document storage and data protection regulations
Our dedicated account managers are also on hand to help with any questions you might have.
They’ll take the time to understand your needs, talk through how we can help, and come back to you with prompt solutions to any problems.
Secure Document Storage – Frequently Asked Questions
When your documents reach the end of their retention period, we notify you through our document management system so you can decide on extending storage or destroying them. We provide secure shredding of confidential documents within our facilities. This way, your business is able to keep up with and adhere to compliance standards.
With Restore Information Management storage facilities, only authorised individuals have access to documents stored with us. Our document storage solution ensures strict access controls, CCTV monitoring and transparent records to guarantee information safety.
No, there is no limit to how many documents stored with us. Our services accommodate unlimited volumes of documents, which are securely tracked and indexed for easy retrieval. We also help organisations manage their documents with our document management services, to simplify searchability and access.
Yes, whether you are storing physical, digital or prefer a hybrid approach to storage, our secure document storage facilities provide full collection, digitisation and storage services. You can store original documents while requesting a digital scan on demand. Our flexible model lets you benefit from secure paper storage as well as digital document management and retrieval.
To find out more, or discuss your document storage and management needs, why not get in touch? Click here now or give our specialists a call on 01293780075
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