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Making hybrid working work

Hybrid working. Flexible working. Remote work. The home/office hokey cokey. Whatever you call it, it can have huge benefits and severe implications for your business.

Hi hybrid, cheerio chill.

Hybrid working can really damage your calm.

Sure, it makes it easier to attract and retain talent. And that same talent cites improved productivity and a better work/life balance.

But it’s also a lot harder to comply with privacy laws when you don’t know where your records are or how they’re being handled.
Is Karen carting files in a carrier bag? Is Sakura stowing records in a safe or strewing them across her kitchen table? Are people wasting time looking for a record when it’s been chilling at Chase’s pad?

Is Paul printing confidential papers before chucking them, unshredded and unredacted, in his regular ol’ black bin?

In short, is home working leaving you exposed for reputational damage and hefty fines under data privacy regulations?

“The range of services, the technology for tracking and auditing our records (no more lists or stickers), the high level of security at every stage so there were no gaps in the handling of our data, and a location near us here in Leeds were exactly what I was looking for.”
Ashleigh Garrity, Walker, HR Generalist at Logoplaste

Peace of mind that’s hot to trot

When it comes to putting your mind at ease, we don’t hang about.

If you want to keep using your paper records, we can immediately show you, 24/7, where they are thanks to our barcode tracking systems. You’ll know who requested which file and when, so there’s no more wondering where it is and who might have it.

And while your records aren’t in use, they’ll be snuggled up safe and sound inside our ultra-secure storage facilities. But they won’t be out of reach; thanks to our UK-wide network, your facility will be less than two hours from your front door, meaning we can provide same-day delivery.

“All in all, it was a relief to hand the logistics and management over to Restore.”
Debbie Dolan, Operations Director at Morrisons Solicitors LLP

Better compliance, better access

But if you’re ready to enjoy even easier access, we can help you go digital at your pace. We can keep costs low on a digital transformation by working with you to identify which files are worth digitising and which aren’t. We can run staggered digitisation projects to scan files in batches. Or you can ask us to scan files as and when you need them.

However you choose to get a grip on your Information Management, the result is the same: all the benefits of hybrid working, and a better night’s sleep now your data security concerns have been put to bed.

Say hi to hybrid without saying ciao to chill. Let us help protect your business from risk by making hybrid working work for you.

Enjoy hybrid highs today
“We have never looked back since we moved over to Restore. They excel in keeping our data safe and secure, their systems are fully transparent and accountable, which, in a GDPR world of heightened awareness of data protection, is fundamental.”
Jason Briscoe, IT Operations Director at SCC
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Smooth snailing

When your team only comes into the office a few days a week, who’s opening all the snail mail?

It’s sitting unopened in your offices. And while the letter waits patiently to be opened, sorted, and dealt with, how patient will the sender be if they’re waiting days for a response?

For better or worse, your customers expect their letters to be handled as quickly as email. But that’s just not possible in a hybrid working model.

Unless you’re using our Digital Mailroom service, that is.

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Post at the speed of email

Pass the post to us.

Email, letters, even postcards if your customers are feeling whimsical. Let us process it all in our Digital Mailroom and it gets opened, digitised, and immediately added to the appropriate record where it gets flagged for the appropriate member of staff to deal with.

That means no letters languishing in limbo. Instead, you can handle postal enquiries as quickly as an email, so hybrid working doesn’t have to impact on your service standards. And it’s all kept safe within our ultra-secure premises and systems, so your data is as safe as houses. Houses with top-notch security systems, moats and drawbridges, and a guard dog with a black belt in karate.

In short, your post is kept secure, processed quicker than quick, and your customers stay happy.

Set up your Digital Mailroom
“With Restore we feel like we have a true partner. They have taken the mailroom at the pace our organisation needed and have supported us when we felt ready to innovate. Even the simple mailroom initially provided innovated the daily claims management process for Agria. But with true automation, enhanced exception management and more integrated systems between the two organisations, we have a truly digital mailroom.”
Helen Finnie | Change and Implementation Manager at Agria Pet Insurance
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Putting it into practice

When the COVID-19 pandemic struck, Eve Foster suddenly found herself with a big problem.

The team at HM Land Registry needed to work from home, but they still needed access to vital records. So she asked us to find her an answer. Quickly.

And we did.

We put together a digitisation plan, using activity analysis to see which records her team needed the most. We identified 20,000 records, leases, maps, and more. And then we indexed, catalogued, and scanned them in just one month, with another batch scanned soon after.

Quick and successful. HM Land Registry was able to quickly pivot to remote working, keeping property transactions moving smoothly and its sensitive information secure.

Read Eve’s story
“Restore helped us drive efficiencies in our service, provide long-term cost savings but most importantly to support our vision to deliver a more efficient, fully digital property market.”
Eve Foster, Central Operations Manager at HM Land Registry

Putting the highs in hybrid

If you’re worried about information security in your hybrid working environment, let us put you at ease. Our team of clever clogs will listen to your problems and design an answer for you. Get in touch today and we’ll put the highs back in hybrid working.

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