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Phygital information management

Goes beyond physical vs. digital.

What is phygital information management?

The word phygital is a blend (or, if you’re trying to win at Scrabble, a portmanteau) of the words ‘physical’ and ‘digital’. Phygital information management is the approach of keeping information in a combination of both physical and digital records in order to enjoy the benefits of both .

Restore Information Management has been building towards a phygital approach for over 30 years. We’ve developed the tools, technology, and clever clogs know-how to let you seamlessly manage a hybrid library to save time, money, and space.

Because while some might ask you to choose between physical and digital, the truth is there can be drawbacks to both.

Restore Information Management has been the Trust’s Medical Records archive provider for many years but in the past four years have worked in partnership with the Trust to digitise [active] records … which has saved us huge amounts of cost and space of storing paper records.
Mary Cahill, Associate Director Digital Services for London North West University Healthcare NHS Trust

The limitations of physical

Paper is a known quantity. We’ve been storing information on paper for centuries. So many of your stakeholders, partners, and customers are creating paper records. Some of them even prefer it.

But paper takes up space your organisation needs. It can be easy to lose track of, leaving you at regulatory risk. And getting a hold of what you need takes time.

Digital records promised to solve these problems. But digital doesn’t always solve your problems; sometimes it just moves them to another medium.

The drawbacks of digital

Digitising your entire library is no small undertaking. And it comes with a price tag. Attempting a company-wide digital transformation can overwhelm business operations and budgets.

And it’s not always appropriate. Some stakeholders, partners, or customers demand paper. And you’re legally required to store certain records on paper.

Sometimes, going all-in on digital just isn’t feasible.

The future is phygital

Phygital information management is the good stuff without the bad.       

The benefits of digital without the price tag, because we focus on digitising the records where it will deliver the most impact.

The benefits of paper while enjoying cost-effective off-site storage in secure, local facilities less than two hours from your front door.

All powered with seamless information management systems and processes. So it’s quick and easy for you and your team to access the information they need.

– So regulators are tickled pink with your compliance efforts.
– So you’re in a stronger position to evolve your digital transformation at your pace.
– So you’re left basking in your success as you save time, money, and space.

Start saving today
We chose Restore Information Management because they have a great reputation in the market for reducing paper and introducing better working practices.
Matt Hall, Head of Office Move Facilities at Howden Group Holdings
Enjoy the benefits of phygital

The benefits of phygital information management

Access on your terms

Instant access for digital assets, and regular delivery for physical files.

Easy to find

Whether the information is on paper or pixel, you’ll always be able to find what you’re looking for.

Lower costs

Going phygital reduces your digital investment and your storage costs go down too.

Simple management

Your teams don’t need to dig through two different systems to find the file they need.

Reacts to your needs

Our Scan on Demand facility can digitise a record in a matter of hours.

Unrivalled security

Both physical and digital files are protected by cutting edge technologies to keep your information safe and secure.

Digital at your pace

Dip your toes in the water with digitisation that focuses on delivering the biggest bang for your buck.

Regulatory compliance

Demonstrate information management appropriate to needs and privacy regulations.

We have been long term partners with Restore Information Management, due to their quality of service; strong Account Management; and agility to their service to our needs. They helped us achieve key strategic aims, and provided a complete chain of custody of records, as they didn’t need to outsource storage or secure destruction.
Ian Purdy, Head of Operational – Services Informatics at Sheffield Teaching Hospital NHS Trust
Enjoy the benefits of phygital

The phygital process

How do we take you to phygital? Once we’ve understood your goals and business objectives, we put together a bespoke journey that’s right for you.

But many phygital journeys look a little like this.

  • Index, catalogue, analyse: We work to understand your library so you know which records you have, which you no longer need, and which you frequently request.
  • Systems and processes: We’ll set you up with whatever you need to seamlessly manage a secure, straightforward phygital library.
  • Focused digitisation: We’ll scan the records you frequently request to maximise your return on investment.
  • Secure, local storage: Your remaining physical records will be tucked away in a secure facility less than two hours from your front door.

Do your unique needs require a different approach? No problem. Our resourceful team will adopt whatever process is needed to get you the phygital library you deserve.

Discover your phygital journey
Phygital information management in action

HM Land Registry needed help to understand what they should and should not digitise

HM Land Registry held 88 million files in 10 sites across the UK. So when Eve Foster was tasked with delivering digital benefits to teams both in the office and at home, she turned to Restore Information Management.

We began by consolidating the records into a single, secure storage facility, significantly reducing storage costs and allowing us to offer same-day delivery of any file. We then analysed usage data to reveal which records were most often requested, and scanned 160,000 documents to give both office and hybrid workers instant access to the information they needed. We supplemented this with our Scan on Demand service, providing same-day digitisation of any record in the physical archive.

This phygital approach contributed to £278 million annual savings, as well as saving significant time for property buyers.

Find out more about how phygital saved HM Land Registry time, money, and space.

Read the full story
“Restore Information Management helped us to identify the records which are most frequently requested. This helped us drive efficiencies in our service, provide long-term cost savings but most importantly to support our vision to deliver a more efficient, fully digital property market”
Eve Foster, Central Operations Manager at HM Land Registry

Let’s get phygital

Maybe Olivia Newton-John isn’t an information management guru, but she’s right about one thing: let’s get phygital. If you’re ready to listen to Olivia, get in touch. Our resourceful team is ready to listen to your problems and figure out the right answer for you

Let’s get phygital

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