We have developed bespoke in-house software that allows us to track at patient and file level; to ensure we track medical records clearly through scan and secure destruction, while returning the Lloyd George wallets that remain property of the Crown. Our service and system have been designed to provide assurance that from the moment your records leave a practice, or third-party supplier, we as the Data Processor, are responsible for their safety and security throughout digitisation can pinpoint a record for return at any time.

Our partnership with EMIS means that the service we deliver is truly end-to-end for each practice as once scanned and quality assured by the practice, they perform a reconciled, validated upload into the EMIS clinical system. They can also provide uploads into other clinical systems as required. As the leading clinical system supplier for GP surgeries in England, EMIS have developed an optimised process for uploading digitised Lloyd George files into EMIS Web and have completed the upload of over 5.8 million digital LG records since the project began. Their specialist Data Migration Team manages each upload whether for a small volume of additional practice notes or entire clinical system migrations. This ensures that the digital LG upload process is consistent and accurate every time, using proven technology and requiring little manual interaction.

Having worked in partnership with EMIS since 2017 and with great success delivered complex, large scale Lloyd George digitisation. Through our extensive knowledge of GP practices, collaborative approach and learnings, we have made considerable service and process enhancements to create a proven methodology, underpinned by a commitment to excellence and ongoing improvements.

• Over 5.8 million patient records scanned on behalf of GP surgeries
• Over 530+ GP practices digitised through Restore