Restore Information Management been awarded a contract by the Department for Work and Pensions (DWP) with a value of up to £72m to take over the management of their inbound mail and document services.
The six-year contract will see the processing of their mail items and documents transitioned to be managed by Restore at a specialist facility, alongside the continuation of their existing records management services. This award allows Restore to retain and expand their partnership with the largest UK Government Department.
The contract includes processing up to 25 million mail items per year, for both physical and digital items, which will include inbound mail, cheques, and email. Consolidating DWP’s mail management with Restore’s existing contract for records storage will drive efficiencies, innovation and enhanced digitisation. Secure destruction services will also be provided in line with the DWP retention policy.
“Being awarded this contract is a tremendous opportunity for Restore. We are eager to deliver exceptional results and enhance our existing relationship with the Department for Work and Pensions.”
Nigel Dews, Managing Director at Restore Information Management,
With this contract award, Restore has cemented its standing as the leading supplier for digital mailrooms, following on from their retention and expansion of HMRC’s inbound and outbound communications in 2023. Restore has been working with the DWP since June 2021, having won a tender for the on-site auditing of their inventory.
To find out more, or discuss your needs, why not get in touch?
Give our specialists a call on 01293780075
Contact usCase Studies
