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Document Storage and Management

Storing your critical business records and documents in confidence

Paper documents continue to play a vital role, and regulations place strict demands on what you store and for how long. But all that document storage can put pressure on the space you have available.

So you need an experienced partner who will safely and securely store your documents and make it easy for you to access them, all while complying with rigorous regulations.

Our customers enjoy the confidence of knowing their documents are safe in our care. With more than 30 years of experience in document storage, we store over 22 million boxes for them in over 50 secure site locations. You can rest easy knowing that your documents are safe, secure, and accessible in our care.

We have been delighted with the level of service and support provided by the teams at Restore Records Management.

Debbie Dolan, Operations Director at Morrisons Solicitors LLP

Find out about our document storage and management services

Creating the records storage service you need

Your needs are unique, so you need a unique service. When you start working with Restore Records Management, your dedicated account managers will take the time to understand your specific requirements so they can put together a document and records storage plan that’s right for you.

They’ll then begin a careful, orderly transition that moves your documents into our care. Your documents will be collected by our highly trained team, who will deliver them to your designated secure Restore Records Management facility.

The account handler called and emailed when he said he would, organising a contract and the delivery of flatpacked boxes in double quick time. I liked the can-do, helpful attitude and the company’s flexibility in tailoring their processes to our needs.

Ashleigh Garrity-Walker, HR Generalist at Logoplaste

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Protecting your documents

With secure facilities in over 50 locations across the UK, you’re never more than two hours from your Restore Records Management site. And each of those sites keeps your documentation safe, secure, and accessible.

Our sites are protected by 24-hour security and CCTV cameras to protect your customers’ privacy and keep you compliant with regulations such as GDPR. State-of-the-art anti-intruder systems and advanced lock and keypad entry systems ensure no-one can access your documents without your authorisation.

And your documents are protected against more than intruders. Our temperature- and humidity- controlled facilities keep your documents safe against damp and mould, so they’ll stay pristine whether they’re in storage for weeks or years.

But what about when you need some of those documents back?

Service to make you smile

You trust us to keep your documents safe, and you can trust us to get them back to you just as safely.

You can order deliveries and request collections via the Restore Records Management Web Portal, or even just see where a particular document is. You can even ask us to send you a scan of a particular document or securely shred one for you, all at the touch of a button.

We deliver seven days a week, and you can get your documents delivered or collected the same day you request them, or next day if there isn’t as much urgency. Either way, you won’t be waiting long to get your documents on your desk.

Their ongoing flexibility, their understanding of the task in hand and their impressive turnaround of the job in, ultimately, just one week.

David Jenkins, Records Manager at University of Leicester

And if you have any questions, your dedicated account managers are on hand to help. They’ll take the time to understand your needs, talk through how we can help, and come back to you with prompt solutions to any problems.

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Going digital at your pace

Paper records aren’t going anywhere. But we can help you restore the balance between convenience and confidentiality.

For example, our Scan On Demand service can deliver a digital copy to you quicker than the original. We’ll carefully prepare and scan any document you request before securely delivering it through our customer portal or your own Secure File Transfer Protocol (SFTP).

And when you are ready for digital transformation, we can support you every step of the way. Our experience in document storage record management means we can help you avoid wasting time and money on digitising documents you don’t need. We’ll work with you to establish exactly what information you need to preserve, design secure destruction programmes for any paper records you need to dispose of, and design the right solution for your unique digital journey. All while ensuring that your business is compliant with the most rigorous data protection regulations.

Having less paper around is just one aspect; we have compliance, continuity, fire risk, reputational risk and security to consider. Our excellent working relationship with Restore Records Management means we’re well on track to achieving our goals.

Dominick Le Beau, Records Management Supervisor at Mayer Brown LLP

Helping people like you

Our team understands the importance of listening to your unique needs so that we can provide the right solution for you. Which is just what Sarah Harwood discovered when she needed to free up space for patient care while keeping costs down for the NHS.

At first, Sarah was looking for a partner that would keep costs down by managing records by the box. But, in speaking to our dedicated account managers, everyone realised that managing individual records would actually save money by making it easier to find them, as well as maintaining a proper audit trail.

We hit upon a cost-effective solution which saw practice staff box records in groups. We then collected these boxes and completed the data capture of individual records in our secure facilities.

This gave the practices within Oxfordshire CCG the quick, easy, secure access they need to individual records while, crucially, keeping costs down for Sarah and freeing up both space and money for providing patient care.

Restore Records Management has been hugely accommodating, extremely responsive to any issues that have arisen, and very easy to work with. Of importance, the feedback from the practices who have been involved with the project has also been positive.

Sarah Harwood, Senior Commissioning Manager Primary Care at Oxfordshire Clinical Commissioning Group

Find out how we can help you

Speak to an expert from our document storage and management team. They’ll listen to your specific needs, walk you through how we can best help you, and ensure your documents are kept safe, secure, and accessible.

Use the form here or call 01293780075 to get in touch with our document storage and management team today.

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Customer service is what makes it work, even when there are issues. Timely and appropriate feedback that I can pass on to my internal clients always helps to smooth the working day.

Dominick Le Beau, Records Management Supervisor at Mayer Brown LLP

Case Studies

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Case Studies

Our records management client base consists of leading accountancy, corporate, financial and law firms, as well as local authorities and hospital trusts.

Here are some practical examples of how companies use Restore to solve their document storage and document management requirements.

View case studies

Why store documents?

As a company, you handle confidential information on a daily basis, and are entrusted by your staff, customers and suppliers to protect this information. Data protection legislation also places a legal duty on businesses to protect confidential information, with unlimited fines for those who fail to do so. This includes all methods of information storage, not just paper documents. If a breach in security does occur, the Information Commissioner’s Office (ICO) has the authority to impose huge fines in the instance of non-compliance with data protection legislation.

For many organisations, information is the most important and most valuable commodity they own. No company can afford to underestimate the cost, to both their reputation and their bottom line, of information falling into the wrong hands. In an increasingly competitive business environment, your company’s integrity, reputation and prosperity depend upon the secure handling, storage and destruction of sensitive information.

Brochure

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Brochure

Our free brochure details the full range of services available through Restore Records Management including details of the types of information we manage.

Download your free copy below.

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Why Restore Records Management?

Our facilities have secure entry systems and CCTV monitoring round the clock. Our facilities are temperature and humidity controlled that include fire suppression systems. Boxes are stored on specialist racking to protect your documents. Boxes are barcoded and tagged to be easily traced for retrieval and collection.

Our vehicles are GPS-tracked with vetted drivers and operatives at every stage. 

Moving your archives over to Restore Records Management could not be easier with our teams managing the whole process on your behalf to save you time and money.

On-going the pick up and retrieval of your boxes can be actioned directly through our RSWEB software or via our admin teams who are on hand to facilitate the movement of your files. 

 

Records Management Certifications and Memberships