Work-life habits and working situations have changed for the over 2.1 million people employed in Local Government.
This seismic change has happened quickly leaving councils scrambling to move to a digital-first approach.
This whitepaper explores the challenges and insights that local government faces in this new working environment.
How does digitisation help government organisations maintain fiscal control?

Public sector organisations are under increasing pressure to demonstrate control, accountability and value for money. Managing information effectively plays an important role in this, particularly where legacy paper processes, fragmented data and manual workflows make it harder to understand costs and measure impact.
Digitisation supports fiscal control by giving organisations clearer visibility of their information, processes and decisions. When records are easier to access, track and manage, teams can spend less time locating information and more time understanding how resources are being used. This helps support more accurate reporting, stronger governance and better‑informed decision‑making.
A structured approach to digitisation also reduces the risks associated with inconsistent processes and duplicated effort. By improving how information flows across departments and systems, organisations can simplify reporting, reduce inefficiencies and build a stronger evidence base to support funding decisions and long‑term planning.
Importantly, digitisation is not just about technology. It depends on having clear processes, defined responsibilities and information that can be trusted. When these foundations are in place, digital programmes are easier to manage, adapt and scale over time, helping organisations remain in control as priorities change.
Digitisation can support fiscal control by helping organisations to:
- Gain clearer visibility of information and associated costs
- Reduce inefficiencies linked to manual and paper‑based processes
- Strengthen governance, auditability and accountability
- Support more robust business cases and funding decisions
- Maintain control as digital programmes evolve
By taking a considered approach to digitisation, government organisations can improve transparency, reduce risk and create a more resilient foundation for financial control, both now and in the future.