Case Studies

Case Studies

County Council enjoys secure storage and digitisation at its own pace 

The customer

A County Council providing district services, including parks and open spaces, waste collection, council housing and town planning.

By 2022, the County Council had become unhappy with its previous records management supplier. After examining the Relentlessly Resourceful service offered by Restore Records Management, they chose us to be their records management partner.

Since then, we’ve collected, catalogued, and stored 18,000 boxes in our ultra-secure storage facilities, protecting everything from children’s and adult’s records to legal files.

And in March 2023, they came to us with a different challenge: they wanted to digitise over 6,000 street lighting documents.

The project represented their first foray into digitisation, but it had a tight timescale attached to it. Scanning 6,000 files in so little time might have fazed some, but we took it in our stride; after all, we scan thousands of records every day!

The records in question were already nestled deep in one of our ultra-secure facilities, so we knew exactly where to find them. This made it straightforward to collate the records, index and scan them, before returning them back to secure storage.

All in under four weeks.

The County Council is now enjoying the best of both worlds: the paper originals are kept safe and secure within our storage facilities, while the team enjoys secure, instant access from any location. Saving that sort of time, and the money too, has helped show how useful digitisation can be.

Your first foray into digitisation can feel daunting. You’re sure you’ll enjoy the benefits of instant access to files no matter where you are. But with so many files, how do you make sure a digital transformation doesn’t take years and cost a fortune?

If your council needs Relentlessly Resourceful records management, get in touch with a member of our team to find out how we can help.

  • 18,000 boxes securely stored
  • Uplift from previous supplier in under 2 months
  • 6,000 records scanned in less than 1 month

To find out more, or discuss your needs, why not get in touch?

Give our specialists a call on 0333 222 6390.

Contact us

01293 780 075