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An Even Easier Customer Journey with Datashred

Support, simplified, for whenever you need it

Sometimes the day runs away from you, but your responsibilities remain. Whether you are finishing tasks late or preparing for the next working day, accessing the support you need should be simple and efficient.

Restore Datashred has introduced a new online customer service form to ensure you can get the help you need at a time that suits you. We have designed this solution to provide a more flexible and responsive way to manage your shredding services.

Introducing… the Datashred online customer service form

We’ve created the new Datashred customer service form to be the central point for managing your service requests efficiently. Whether you are a new or existing customer, this form enables you to submit requests quickly, ensuring that all queries are directed to the appropriate team for a timely response.

Access the form here

A smarter way to access support

At Datashred, our customers are central to everything we do. Our services are built to support secure destruction and full lifecycle data protection, and this extends to how we communicate with you.

You can continue to contact us through Smart Shred, your customer portal, or by speaking directly with our customer service team.  The new online customer request form provides a further accessible channel that means you can submit queries at any time, including outside standard business hours. Our team will review and respond promptly, often by the next working day.

What you can use the form for

Request documentation

Including collections reports, certificates of destruction, service schedules, waste transfer notes and energy saving certificates.

Changes to your account

Such as updates to contact details or service locations.

Ask for access to Smart Shred

Manage your account digitally.

Bookings

Ad hoc shredding collections

Report

Missed shredding or recycling services.

Additional Access

To a wide range of additional support services.

Designed around your business needs

The introduction of this form reflects our commitment to improving your experience with Datashred. It offers greater flexibility, improved efficiency, and a more streamlined way to communicate with our team. In return, we can ensure faster handling times, clearer communication, and a more consistent level of support.

Get started today

You no longer need to wait for the right moment to get in touch. The Datashred online customer service form is available whenever you need it, helping you stay on top of your requirements without disruption.

Access the form