Omnichannel Digital Mailrooms
An omnichannel digital mailroom revolutionises your mail
An omnichannel digital mailroom ensures that all of your physical and digital communications are available and automatically sorted for you through one single secure digital system. Your staff will have the flexibility to access mail remotely or from outside the office – saving time and resources spent manually sorting through daily communications.
How does an omnichannel digital mailroom work?
An omnichannel digital mailroom incorporates different forms of mail onto one digital system. This includes incoming communication streams, from email, social media and mobile messaging to letters, faxes and physical hardcopy post. By storing all of these forms of communication in one place, organisations can streamline processes and maximise efficiency.
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Ease of access
All forms of communication are available in one place for staff to view
Saves time and resource
All mail is automatically sorted and sent to the client, eliminating the need for staff to manually sort communications.
Save costs
Remove the expenses associated with physical mail sorting spaces and hiring staff for this task.
Compliance built in
The omnichannel digital mailroom handles your physical and digital mail, making GDPR compliance easier. Track and manage all your incoming and outgoing mail, automatically scan and redirect emails.
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Improved productivity
Your staff can focus on key business tasks rather than dedicating time to sorting daily communications.
Understand intents and sentiments
With integrated experience account and personalised interactions.
Multiple benefits
Increased customer satisfaction, improved response rates, higher accuracy and the ability to deliver relevant service anytime, anywhere.
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Contact usOmnichannel Digital Mailroom: FAQs
An omnichannel digital mailroom is a mailroom that collects all different types of communication, including email, physical mail and social media and processes them via one digital system.
An omnichannel digital mailroom is great for businesses that are looking to save time and resources sorting through their daily communications. All of your physical and digital mail is available and automatically sorted for you on a secure system. An omnichannel digital mailroom also allows your staff the flexibility to access mail remotely or from outside the office. It collects all different types of communication, including email, physical mail and social media and processes them via one digital system.
When setting up this type of digital mailroom, we first need to determine which channels you want to include in your mailroom. From here, Restore Information Management can help you get started setting up your mailroom. When you get in touch with Restore for a quote, we’ll talk you through what to expect.