Restore Digital is just one part of the larger Restore family. This month we'd like to introduce Adam Leishman from our sister organisation Restore Datashred, with an overview of how they help organisations reduce their reliance on paper.
Tell us a bit about Restore Datashred
We are the UK market leader in confidential data destruction, servicing small business enterprises through to national multi-site corporations. We are really proud, as we have been awarded the ICS (Institute of Customer Service) Servicemark accreditation.
What's your role in the organisation?
I joined Restore through the PHS acquisition and have been with the company for over five years. I started within the telesales team, progressing to a Team Leader and then into my current position as a field-based Account Manager. Datashred has six field-based Account Managers who look after individual customer requirements across the UK.
What type of customers does Datashred help?
We work with customers of all shapes and sizes, no job is too much trouble! Our larger accounts fall under the financial, legal and banking sectors and consist of day to day document destruction outside of retention schedules, as well as larger, one-off, project destructions.
We have seen a significant increase in business recently with the new GDPR legislation. SME's are extremely conscious of the new regulations and how this affects their business processes. Working with Restore Datashred, the compliance responsibility is shared as we accept joint liability for the safe destruction of confidential data.
So it isn't just large corporations you assist with their shredding needs?
No! We work with single site companies through to organisations with over 500 premises across the UK. We work with retail giants and well known high street brands too who sometimes ask us to destroy fabric, shoes and handbags if they don't meet the high production standards or if surplus stock needs to be abolished to preserve the limited-edition value of the goods and brand. It can be quite heart-breaking!
So it isn't just paper that you destroy on behalf of your clients?
Not at all, as well as fashion, we destroy anything which contains confidential information, whether that be paper documents, hard drives, CD's, pen drives, data tapes, uniforms, ID cards and product samples. We still come across the occasional floppy disc too!
Do you just shred on Restore premises?
Our trucks have the capability to shred onsite providing an instant certificate of secure destruction. For larger destruction projects we transport the waste to one of our 13 nationwide depots to securely destroy on the same day. The destruction service is never outsourced and always completed on the customer premises or at a Restore depot. We boast the largest fleet of vehicles in the UK supported by a host of scanning depots across the country. We are continuing to grow with new state of the art centres opening in Crayford and Livingston in August 2018.
We've noticed that you've just launched an online store, what can customers buy from the shop?
Yes we have, the online store was launched in April 2018 as a new edition to the refreshed website. Customers can purchase shredding sacks, boxes and consoles delivered direct to their door. We are currently running a competition #bagyourwinnings offering customers a chance of winning a golden ticket prize when they purchase 10 shredding sacks or more.
Thanks Adam, for more information about Restore Datashred services or if you fancy browsing the online shop visit: www.restore.co.uk/Datashred